room wasn't very cleaned and old looking. the staff wasn't helpful. they charged for internet service. the wallpaper in the bathroom was a mess. the hallways look dark. the walls look scuffed. i wouldn't stay here again.
the lobby looked pretty nice but the smell near the elevators to the tower rooms was horrible they must have been trying to cover up something with a sickening perfume smell. The website mentions they have a fitness facility, sauna, indoor pool, and hot tub. Well they do not have a sauna any longer the hot tub was out of order and the fitness ...
Ended up staying at this hotel for 4 nights. It ended up being one of the worst stays at a Starwood Hotel in my experience. The room had a smell of chlorine during the whole stay, with or without the AC on. House keeping was definitely not up to par. If 2 towels were used, they took the used ones and did not put new towels to replaced the used ...
the website says rates from $99,00. We were charged over $200.00. You have to pay x-tra to hook up to the internet. You have to pay over $10.00 to eat breakfast. They leave you bottled water in your romm but if you drink it there is a $3.50 charge added to your room. Not happy at all
This hotel is not as luxury as the restaurant and shopping mall that are in the its vicinity. The hotel room pictures which are shown on their website are not what the rooms and suites look like, the room pictures you see online are pictures of the presidential suite which is only booked through the sales department. I had to change rooms five ...
This hotel was a huge disappointment. I expected a luxury room for the price, but instead found the room resembled a dorm room...old outdated furniture, and the walls and carpet were worn and dirty looking. The location is great...close to restaurants and shopping, but would not consider staying there again without a major renovation to the hotel.
I noticed this wasn't quite the luxury hotel I expected when I first started down the hall to my room. The paint on the walls was almost non-existent. It was just the drywall in most spots. There was also quite a bit of writing on the walls. I don't care if Tommy loves Jennifer.
Excellent staff,good place to park. Lousy food and two prices for breakfast in their makeshift Restaurant. $18.00 for coffee and a bun if you sit down. They give you a styrofoam box to eat elsewhere if you don't sit,get a life!! Big enough rooms but the carpet looks like it's been in Baghdad. The shower sprays everywhere and the tub ...
room had king bed, mattress was old we rolled to the middle,could also feel the springs. moved to new room-still no sweet sleeper bed, carpet filthy.furniture old broken down,no ice maker on the floor,walls were paper thin between rooms, could hear everything.plaza tower section needs one big major renovation and the sweet sleeper beds that they advertise