This hotel needs to really remodel and clean. Very surprised for an Embassy Suites to be in this state ,for the price we paid wow =(
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Loved the Area
By A Yahoo! Contributor, 05/09/09
I loved everything about the hotel. It was clean and extremely convenient. Only complaint is that three weeks after I did the checkout and paid with my card I got another charge for an addidtional $40. It was not on the bill when I checked out.
kids ran down the hallway and slammed doors. there weren't enough elevators. bathtub had a crack in it and it was old. the front desk not helpful. the hotel lobby and breakfest area wasn't cleaned. lot of dirt in the corners. sticky salt and pepper shakers. the breakfest was okay. it was layed out and poorly. the internet acess wasn't ...
This hotel was clean, comfortable, and convenient to everything we wanted to do in downtown Indy. Their service stood head and shoulders above most hotels. When we checked in, they had no cribs available (we were traveling with a 15 month old). Within an hour they had located a crib at another hotel and had it set up in our room. Every person we ...
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Excellent
By A Yahoo! Contributor, 05/02/08
This Embassy Suites was very clean, the staff was awesome and very helpful. It is located right downtown and within walking distance to lots and lots of things. Their breakfast is fabulous and truley cooked to order. We are planning on staying at other Embassy Suites on other vacations in the future.
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Will never stay here again
By A Yahoo! Contributor, 08/19/07
Came during first weekend in October.There should be a law against charging $350/Night for a $85/night hotel. This old outdated building needs a complete makeover.Heat is not turned on that time of year so you must use space heaters if they have any available.Consumer be aware: don't waste your money at this hotel!!!
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GREAT STAY!!
By A Yahoo! Contributor, 08/27/06
We recently stayed in the Embassy Suites Downtown Indy and loved every minute that we were there. The rooms were super clean and very spacious. The clerks were very courteous and the breakfast was super nice. We did have to pay $18 day for parking but you usually do have to pay for parking at a downtown facility. Once we parked, we never moved our ...
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I won't return
By A Yahoo! Contributor, 07/21/06
I recently attended a convention in Indy. I found the convention rates groosly overpriced for the room and to top it off had to pay $18 a day to park my car just to stay in the overpriced hotel. They told me breakfast was free. Believe me, I paid for that breakfast many times over. I couldn't possibly have eaten enough to make up the ...
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Impeccable Ian
By A Yahoo! Contributor, 05/19/06
From the moment I met Ian at the conceirge desk until the day I left, I received nothing but impeccable customer service. Ian, by the way, has been noted in the local newspaper for his determination to be the best at what he does and to make your stay the best it possibly can be.
From the exceedingly spacious rooms (including the separate ...
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OVERALL
Service
Cleanliness
Location
Value
Impeccable Ian
By A Yahoo! Contributor, 05/19/06
From the moment I met Ian at the conceirge desk until the day I left, I received nothing but impeccable customer service. Ian, by the way, has been noted in the local newspaper for his determination to be the best at what he does and to make your stay the best it possibly can be.
From the exceedingly spacious rooms (including the separate ...