Great corner room on the 33rd floor facing NE. Could see Chicago River and Lake MI from the windows. Awesome bed. Loved the bath products. The problem? Stuck in a room in the evenings and alone in the city, didn't want to wander too far this time. No vending machines on the floors -- just ice. A coke set me back $5 PLUS taxes included ...

the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.

What I liked about the Fairmont was the Aria Restaurant. It was wonderful, the service was 5 star. The concierge Rikki was the best. She was very friendly and knew what she was talking about and very very helpful. Take a ride in the house car, the Bently. Wonderful car and the driver was very nice. The location was convenient to Millenium ...

It was beautiful. All of the staff were very freindly. And the bed was so comfortable. The rooms had very nice views. I was there for a company party and the banquet was excellent. The food was superb. I will definately be visiting again. Hopefully very soon.

I stayed at the Fairmont while on business. The trip began with me checking in with Emilie who recommended several dining options. The staff (Kevin, Tim) were well-informed and gracious. The room was another story. Stains on the carpet, drapery askew and just a general wreck. I didn't call to complain, but I intend on staying somewhere else my ...

Room needs a little maintenance in the bathroom area
Pillows had stains
Valet parking very expensive 45$US
No free internet service
Room Service OK
Friendly and helpful staff
Location is good

My boyfriend and I visited Chicago for Valentine's Day and we stayed at the Fairmont. The hotel staff was extremely nice and helpful in giving us directions to places around the city. The rooms were very clean and spacious. The beds were amazingly comfortable!! The location is good, it's about a 5-10 minute walk to Michigan Ave and all ...

Although this was a last minute choice I selected this hotel because usually Fairmont properties are well managed;however this was not the case.
The lobby was immaculate; this is your first impression of the hotel;but it goes doen hill after this.
The rooms carpet was stained in multiple places, The bathroom shower was small and dirty. Mold was ...

Everything you expect in a top-tier, quality oriented city-center hotel. Elegant and comfortable accomodations... very friendly and helpful staff. The Aria Bar and Restaurant is exceptional. In-Room Dining is a wonderful Fairmont hallmark.

The property is in the heart of Chicago and convenient to attractions, food, and entertainment. Very helpful business center. Adjacent health club is easy to use and enjoy.