I booked my daughter's wedding reception here for August 2008 and two months later I am STILL trying to get things straightened out. I had nothing but problems with this hotel beginning 3 months prior to the reception date. Too late to book another hall, I was stuck. The manager we had dealt with to get everything planned in the beginning ...
From the minute I got to the hotel, I did not receive a good impression. First off the bat, they told me they did NOT have my hotel reservation because their computers were down. Then they tried to charge me $85/night instead of the $72 I had on my PRINTED CONFIRMATION e-mail. The first room they put me in had a screwed up lock, the second was ...
Everything was exceptional! I have no complaints with anything. Very friendly staff and the restaurant was worth the money, the menu items were very fair priced and the breakfast buffet was delicious. I would recommend this hotel to anyone staying in Springfield.
Arrived on Friday, they had our room assignment wrong. Got sick from the food in the restaurant and received very poor service there. Asked to speak to a manager and they took my room number but we never received a response. Returned home to find a charge on our card that was in error. Called to have it removed and was rudely told they could do ...
Everything about this place is great. The staff is super and willing to go the extra mile to meet your needs. The hotel is convenienty located--just a few minutes away from all the Lincoln sites. Super place to stay!
WHAT A UNIQUE HOTEL. NEVER STAYED IN ONE LIKE IT. THERE WERE TWO AUTHENTIC ANTIQUE CARS IN LOBBY WHEN I WALKED IN. THAT SHOWED ME RIGHT AWAY THIS PLACE WAS REALLY SOMETHING DIFFERENT. CHECKING IN WAS SMOOTH AND PLEASANT BUT THE BEST WAS YET TO COME. I FOUND MYSELF MARVELING AT ALL THE HISTORICAL PIECES DISPLAYED ALL ALONG THE HALLWAYS. WHAT ...
Nice smaller hotel on south side of Springfield located on the original Route 66. Actually it is located on the same street as the new Lincoln Presidential Library. I've been a fan of Route 66 for some time so I really enjoyed staying amongst all of the history. What a super place to walk back memory lane. You can sure tell the owner's ...
Found this place on line so I had to visit to check it out. I wanted to see the Lincoln Presidential Library so arranged to stay here just down the street from it. This hotel is located on the original Route 66 at a great location. Found it easily and checked in easily. Nice friendly staff. I was amazed at all the antiques and memorabilia. ...
Dirty carpet, scratched up counter in bathroom area. Complained and received only a nasty attitude. Overpriced for quality of room. Cold fries and cold eggs in their diner. Service also slow in all areas, the diner, check-in, check-out. Overcharged on credit card and had to call when arrived home. Put on hold ridiculous amount of time, no customer service here.