Location to beaches, restaurants, and bus line. The staff was very helpful when asked
questions about how to get somewhere. Hotel
was very clean, cleaning staff were very
friendly and helpful as well. What we didn't
like so much was the traffic noise and the
poor lighting in the bathroom. We were a bit
disappointed in the pool.

This hotel was one of the best hotels I've ever stayed at. It has many amenities and the service was fantastic. The location was really convinient and close to Ala moana Shopping center which was a real bonus.

When I first checked in the front desk help was really helpful. They even provided us with a free bottle of water which was really ...

This hotel was really nice for the price. This trip was my first time visiting Hawaii and with booking online I was presently surprised with this hotel and its location. A very short walk to the beach through the Hilton, and a short walk to the mall (best mall ever).

The only issue I had with the room was the smell, there was a slight odor, ...

ME AND MY WIFE WENT FOR OUR HONEYMOON THIS SUMMER 2007! IT WAS GREAT LOCATION EVERYTHING IS IN WALKING DISTANCE. THE HOTEL SERVICE WAS AWESOME. WE MADE OUR PLANS WITH THE HOTEL TOURIST CENTER. THEY WERE REALLY HELPFULL. THE ROOMS WERE CLEAN. HOWEVER, ONE OF THE TOWELS WAS RIPPED IN THE BATHROOM. THE BREAKFAST WAS SAME THE SAME EVERY MORNING. YOUR ...

The hotel staff is great! Rooms were good size beds are not comfy. Good location if you are down to walk or jump in the cab to party in Waikiki. We were disappoingted because we notices roaches in our recent stay. The hotel is also situated on a busy street and it is pretty noisy during the day. Lighting in the rooms were poor which can be ...

We didn't have too much trouble finding the hotel and parking was great. Always found parking and the garage felt very secure. You have to use your room card to get into the parking garage. Security cameras are everywhere. Parking spots are small but I did see a big truck in a parking space. Don't know how they pulled it off. Elevators in ...

The Palms was excellent! We were here on our honeymoon, so we wanted nice, yet affordable. It totally exceeded our expectations throughout our stay. We loved the location. The views were great. We had a city/Diamondhead/ocean view room. Across the street from the Hilton Hawaiian Village - which was perfect to get to the beach or for a little ...

My family and I have spent over several weeks at this hotel and have never been disappointed. We love it every time we visit. The location is great and the staff is very friendly and helpful. I have never experienced ants or any other bugs in the rooms. The last room had an awesome view of Diamond Head, Ft Derussey Park, the Hilton Hawaiian ...

This hotel was by far, the worst hotel I've stayed at in Honolulu. I made the mistake of not checking ALL the reviews before booking. This hotel is rated a 3 star, but believe me, it's more like a one star. The staff is very nice, though. That's the ONLY plus about this place. The lobby looks nice, but it smells like sewer, and ...