Staff was friendly enough. Room was large, nice and clean. Bed was comfortable. Main problem was it was so loud. Every door closing sounded like a door in our room was slamming. Sounds echoed through the atrium. I could hear the conversation in the neighboring room while in bed. We have had the Sunday Brunch before and it was excellent. We would rather stay somewhere else and come by for the brunch next time.

I called and booked my husband and I a room to celebrate our 2 year wedding anniversary. I called to reserve the room and was told that we would have a room on the top floor and that breakfast at the Atrium Cafe was included in the price. When we arrived to check in, the woman at the front desk hardley said two words to us. She did ask to see my ...

The Renaissance Waverly is breathtakingly beautiful.  The rooms are spacious, including the bathrooms.  The dining options offer excellent choices.  The staff act as if they thoroughly enjoy waiting on you. There are multiple meeting rooms and ballrooms, so that several large groups can convene at the same time.It's just a short walk to Cumberland Mall, which makes it even more convenient for shopping and dining.

Returned to the Waverly for the first time since it opened. Beds are very comfortable. The toliet stopped up but they fixed it right away. The food was lavish. Service was mostly black people which I found a little patronizing. Not much nightlife in the area but a great health club.

The hotel building itself is attractive with all the rooms on all floors opening on to the large atrium; however, the atrium acts like a sound amplifier for all the noise generated on the main floor. Recently my husband and I stayed over a weekend, and we were awake late due to the noise from rowdy patrons in the lobby bar, and then we were ...

I stayed last December for the weekend as it was close to downtown( the Westin ) where the Annual Christmas ball was held. I loved it. I have no complaints at all. It really set the bar high for me. Now when I travel I compare and make the determination where I stay for how close it rates to the amenities and service provided at the Waverly. I would defintely return.

This was my husband and I second year annivesary. I made plans to go and have a nice time. But, the service was not good at all. We went out to eat and had brought food back with us. We wanted to warm it up to eat later that night but, the front desk said "that they could not help us with that." Then when we went down to the breakfast ...

My husband and I have stayed here on 4 occasions. The staff are generally courteous, though when they have conventions you do not receive the attention you want. One one occasion the staff really came through: when i asked staff to help make my husband's birthday special they responded by making a birthday presentation of chocolate piano with ...

This is by far the best hotel we have ever stayed in.The staff were superior, courteous, attentive & fulfilled our every request with a smile, and we had alot of them.Extra pillows,blankets,towels etc. Our room was comfortable & clean, with a nice view from the 12th floor. The health club facilities,were ...