Upon arrival, we had filthy blankets that were crusty. Our shower head leaked onto the floor causing the bathroom floor to flood during every shower. The construction was loud outside our room and had an awful smell which leaked through the balcony door. Everyday when we returned to our room, our key did not work and had to be replaced. When our ...

We were so disappointed. We held our family reunion there and it was terrible. we were informed 2 weeks before arrival that the banquet room was being remodeled and we were placed in the hotel restaurant only after arguing with management before our arrival. the service during our dinner was horrible. the waiter very rude. when asked for a clean ...

When you first enter the property you see construction. I was there for 4 days and never saw anyone working. When I arrived my room wasn't ready. It took the desk person about 10 minutes to tell me this and this was after I had to ask what the problem was. Once I got to the room it wasn't what I expected. Definately not the best. I went ...

The balcony is a shared balcony and ours faced a roof that was being resurfaced beginning at 7:30 am daily. We could not go out on our balcony without smelling tar, hearing loud equipment in the morning, and beings stared at by the workers. During the night, the shared balcony was used by anyone on our floor. Smoking cigars right outside our ...

Party of 4 for a girls weekend of sand, sun & relaxation. Staff very friendly & helpful. Hotel was very nice. Room was pretty clean as far as hotels go. Awsome pool area right on the beach. Great value for the money. Would definately go back.

First of all let me just say that i was amazed to find such a great deal so close to the beach...my husband and i stayed on the 7th floor and all rooms have a partial view of the ocean. the pool was clean and beatiful the tiki bar was fun and the bar tenders were all nice. when u check in they give u a privlage card so u can just charge everything ...

Staff was courteous. Paying for parking is never fun, but at least the valet guys run around as fast as they can trying to get your car even when it is 97 degrees out!

Pool was clean, beach clean, hotel room clean. We stayed on the 7th floor and there wasn't any construction or grime in the hallways.

Tiki bar is pretty quiet and they ...

This place has no class and service was poor. I tried to get a knife to cut some fruit that we bought. The resautarant would not let me borrow a knife and the hotel said it was not their responsibility and said go buy one at Winn Dixie.

One day sitting at the pool with other families a DJ shows up with this huge speaker and starts playing ...

We were so excited to go to this resort - what a disappointment. It was dirty, most of the staff couldn't communicate with us and the rooms were disgusting! The sheets on our bed hadn't been changed from the previous guests and the bathroom looked like it hadn't been cleaned in weeks. If you're going to this hotel, bring your own cleaning supplies because they don't use any!!!