Service poor. Rooms are large and spacey if you have a load of luggage. My advice is not to stay for breakfast and no car with hope of free parking. You will have an awful time communicating to some staff unless you speak Spanish. Dirt rooms. I think owner of this hotel is thinking to demolish and build a new one.
I will start off with what I saw in my suite. A broken tile in the middle of the suits. No telephone hook next to the bed. Cheap pillows, small towels. Out of service phone. It comes next day and I see no cleaning done in my suite. I asked my friend which lived two doors further on the same floor, and she had the same experience. Breakfast was ...
The staff was freindly. when you walk in there is feel of elegance. The hotel is a little old but everything was working just fine. The only thing that I did not like is that i had to pay $21 for parking and there was no bell person to help me with my bags..I would recommend this hotels to others its not the best hotel but its economic and staff is freindly
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It did the trick
By A Yahoo! Contributor, 06/20/08
After reading some of the hysterical reviews about this place, I was a little concerned when I checked in. (I booked as part of an Orbitz package.) For what you get, though, it's not a bad place at all. The hotel is a little rundown--it used to be a Clarion, and it hasn't been renovated--but the front desk staff were agreeable, my room was ...
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Not What I Expected...
By A Yahoo! Contributor, 03/29/08
The parking is terrible!!! The toilet did not work (which was a nightmare for my son who has an intestinal disorder). The telephone/internet did not work (we had to go downstairs for everything). The pool was filthy. If I had not paid for the hotel in advance, I would not have stayed. After staying the 2 days I paid for, we headed straight to ...
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Worst hotel I have ever stayed at!
By A Yahoo! Contributor, 10/30/07
This is one of the most disgusting hotels I have ever stayed at and to think that I had to pay to stay here makes me ill. The beds have no mattress covers, the sheets are old and stained, as well as the towels, there was mold in the bathroom, the paint job in the room was horrific, and the customer service was lacking to say the least. The staff ...
The prevaling smell as you came out of the elevator took your breath away every time. Internet never worked when I first went there & on return from a cruise 3 weeks later it still didn't. The receptionist did offer me the use of his laptopat at a charge of $5 for 15 mins. (had the internet sevice worked it would have been $5 for 25 mins) ...
My co-workers and I stayed for 3 nights at this hotel. We all experienced problems at this hotel. Whether it was that ALL the ice machines were broken and no one was ever in the bar/restaurant to help, pop machines were sold out, the restaurant was closed due to something not working (our first night), breakfast in the morning was cold and had ...
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Awful business stay in Miami
By A Yahoo! Contributor, 06/21/07
floors were cracked, staff were unattentive and the rooms were very small, plus there were no irons in the room. For business it is not worth it. Stay at the Hyatt that is adjacent.
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Great bang for the buck!
By A Yahoo! Contributor, 05/20/07
Great location and great price!Staff very helpful and attentive. Great clean room and beautiful view of the Miami Downtown area. Close to everything including the AA Arena and Bayside.
Valet parking is $19.00 so be ready to pay but it is worth it.