We stayed here for a company event. Check-in staff were very friendly and quick. There was missing items from the package of goodies provided and we called the front desk to make them aware of this anomaly, they transferred my wife to another party and they sent a person after 20 minutes that spoke broken English and said not to worry about it ...
The only thing I did'nt like was the mold or mildew on the shower wall in my room. Other than that, it was a nice hotel to stay at. There were a couple of stains on the carpet and some kind of paint on the desk chair in my room also. But overall it was nice. Maybe another room might have better housekeeping.
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This is a great place
By A Yahoo! Contributor, 07/03/08
I am a hilton diamond member - which means nothing except the fact that I spent a lot of nights in hilton hotels. I will tell you all point blank that this was by far the nicest hilton I have ever stayed at. The service was absolutely impecable. I was upgraded to a junior suite that was recently renovated, spacious, clean, and modern. The pool ...
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GREAT EXPERIENCE
By A Yahoo! Contributor, 01/15/07
We arrived at 10am on Christmas Eve after an 8 Day Cruise on the Mexican Rivera. The Front desk worked with us and got us in to a room right away. The Room was an upgraded room with a Large Screen Flat Screen, Very Comfortable King size bed with a Balcony. The Staff was great. Although it was Christmas date all of the staff were very intentive to our needs and wants. My experience was great and could not have asked for a better experience.
Okay, I know I had my hopes up somehow, but when it came down to it, it was just another hotel. Nice, clean, and I did see Robin Leach and Nia Peebles in the lobby, and nicer cars than mine in the drive, but still... a hotel.
Upon driving up to the hotel, I knew it was going to be beautiful. The cascading fountain that greets you in the circular driveway is fantastic, and the beauty continues inside, with marble construction and a flowing "wall of water."
The hotel is somewhat older, but it is still nice. We stayed there in 2004, before recent renovations, ...
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Restful stay
By A Yahoo! Contributor, 06/10/06
We stayed for 2 nights in April 06 and enjoyed it.
If you prefer to hide from the noisy downtown of LA, away from convenience shops and boutiques, yet do not mind some travelling to most tourist sites, this distinguished hotel is for you.
We were upgraded to a suite when the plasma tv in our deluxe room malfunctioned.
Room service was great and much appreciated when you are hungry in the middle of night.
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fantastic
By A Yahoo! Contributor, 11/22/05
Great rooms, the most comfortable bed i've ever slept on, great amenities. Very comfortable rooms, staff where friendly and helpfull, happy to help us find things to do and see in LA, will defintely go back when i get the chance, a highlight of my trip.
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Beautiful Room!
By A Yahoo! Contributor, 09/13/05
We had the most wonderful experience at the Beverly Hilton. We ended up in a brand-new room. Big Screen TV, exquisitely furnished with down comforters & pillows. The restaurants within the Hotel were superb! We truly had a fantastic experience there and would absolutely go back!