Before booking this hotel I looked at all the reviews which were all promising especially the newly renovated rooms. We arrived at the hotel after a long day at Universal Studios the desk staff looked at us as if we were in the wrong place. When we asked about the breakfast that was supposed to be included in our booking it was like ...
This great place to have fun and the hotel have great service
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1 of 3 Yahoo! Users found this review helpful
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Westhollywood front and center
By A Yahoo! Contributor, 04/01/05
The rooms facing the pool/pool level are great!!!!
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0 of 4 Yahoo! Users found this review helpful
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Bad manners and service
By A Yahoo! Contributor, 03/22/05
I was on a shoppping trip with a friend and was told that the Hilton was wonderful place to stay. When we checked in the lady at the desk was rude and actually made a joke about what we were wearing! Like our clothes wasnt good enough. When we got to our rooms, there were no towels in the bathroom or clean sheets on the bed! When we complained, we ...
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4 of 8 Yahoo! Users found this review helpful
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Poor service , very rude front desk people
By A Yahoo! Contributor, 10/02/04
One of my friend had an outpatient surgery in Feb, 04 near the Beverly Hilton. In order for her to have a good recovery, she booked the hotel so she does not have to fight for the traffic right afterwards. The check in time was supposed to be 3:pm and we did not arrive in the hotel until 10pm because of delay in surgerty. To our surprise that the ...