Our stay here was outstanding. The room are spacious and well appointed. The staff was so helpful and accessible. My family loved the apple bowl at the front desk, nice touch. We spent many mornings in the lobby by the fireplace watching the sea otters in the bay.

We rented kayaks for the day from Adventures by the Sea (across the street) ...

A great location but a disapointment for the expennse!
The mini fridg was unclean as was the shelving around it!. No coffee service found in the room as noted in on line information and in orientation book found in room. The complimentary coffee was found only between 6-7 am in the cafe down stairs!!

Really enjoyed our stay at the Monterey Plaza Hotel. Location is great for touring the monterey bay and downtown monterey. Spa was wonderful

Went for spa treatments, rooms were cold and the table for the sugar scrub was very uncomfortable. The headrest was not positioned properly so you either felt like you were being choked because it went across your throat your you had to put your chin on that part, leaving your head too high. Either way was uncomfortable.

Showers had dirty ...

Friendly staff greeted my family and I only to be followed by the most uncomfortable hotel going experience I've ever had. They lure you in by offering a fairly nice looking hotel. Then they don't inform you that there is NO AIR CONDITIONING! This forces you to open the windows and subjects you to a rather noisy street scene. (Motorcycles, ...

This was one of my best experiences staying at a hotel! The staff is extremely courteous and helpful and the facility is very elegant. After reading some of the previous one and two-star reviews, I can’t believe these people stayed in the same hotel that I experienced. It’s true that the facility has no air conditioning but really ...

It's a lovely place in a great location, but if you are on the inland side, as we were, the lack of A/C is a big issue. We were routinely uncomfortably warm, including when going to bed at 10 p.m. When asked for assistance, we were told we could get an extra fan. Well, in a nice hotel like that, it seems rather odd to be laying there with 3 ...

We discovered this beautiful hotel several years ago quite by accident and wandered through it before we decided to come back and stay. The experience was one we will never forget from the wonderful down pillows to the sounds of the crashing waves. (We bought the pillows by the way!)We have been returning every year on special occasions or just because...

The service was friendly and professional without being pushy or overly familiar. The front desk knew the details of our reservation and everything was exactly as promised.

Our room was large with a partial view of the Bay and very comfortable.

We actually chose the hotel because we had previously eaten at The Duck Club restaurant there. Once again we had a memorable meal and the setting over the Bay is beautiful.