My best analogy of this "Resort" is this: You see what looks to be a beautiful woman - you get closer and get a good look and realize that she has the trappings of good looks but is very unattractive close up. This is Embassy Suites Mandalay Beach to a "T". The lobby has been extenstively renovated and the pool area has also ...
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Absolutely NOT CUSTOMER ORIENTED - It totally needs a new manager
By A Yahoo! Contributor, 05/11/08
The location of the hotel is awesome. That's pretty much the only thing that is nice about this hotel...but yet again it has nothing to do with the hotel. The personnel and the way they are managed seems to be the biggest problem. I will just summarize some of my impressions since I don't feel like writing an essay about it:
1. ...
6 of 7 Yahoo! Users found this review helpful
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WOW
By A Yahoo! Contributor, 09/11/07
What a wonderful place to stay! I cant wait to go back! The service is friendly, rooms are big, two bathrooms to a suite, two TV's, a gorgeous swimming pool, and awesome free breakfast. The beach was BEAUTIFUL, and so close!!! I miss it already.
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Worst Hotel Ever
By A Yahoo! Contributor, 08/13/07
Hotel is dirty and smells musty. The AC in our room dripped and soaked the carpet while our twin one and a half year olds ran through it. Wendy, the Manager could care less about our complaints and there were were many. We were a group of 17 for my parents 40th anniv. Pool food had spoiled mayo, Dinner service was terrible (husband had to go to bar ...
9 of 9 Yahoo! Users found this review helpful
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Great getaway
By A Yahoo! Contributor, 03/28/07
The Oxnard area in itself is just one of the best places to visit -- and the fact that this hotel is right on the beach went a long way in cementing my love for the experience.
My husband and I travelled with our three kids during the summer of 2006 and had a blast. The breakfast buffet was a great time and money saver. It made the cost of ...
Morning walks on the beach, breathtaking sunsets from our room, delicious breakfast to start our day, and gourmet lunches and dinners in the dining room, the happy hour every afternoon was a nice bonus too.....My husband and I spent 8 relaxing days at the Mandalay. We celebrated our 39th wedding anniversary in comfort and luxury.....and I wish we ...
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i wouldn't stay here
By A Yahoo! Contributor, 09/20/06
a/c didn't work. the hotel grounds where dirty and poor. the hotel had signs. the sand dunes near the hotel are bad. bathroom countertop was broken. the elevator was dirty too.
We went with our kids,& 5 grandkids & took two rooms for 5 days midweek. We took the expensive 2 bedroom suite. Location was wonderful, close to pool and beach. Breakfast and happy hour was a great bonus, and they didnt charge for parking. Negative: A horrid smell from our shower drain, that they were aware of. Smelled like sewer in our ...
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Lousy customer service at a tired old unkempt hotel!
We checked in yesterday hoping the ocean front room would be above the bad reviews in TripAdvisor. Not so. First the a/c didn't work and we are in to our second day with little sleep. since there is no cross ventilation the rooms are like little ovens. The occupants in Room 3110 were up until 3am drinking beer, smoking pot, shouting and ...
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The good news and the bad
By A Yahoo! Contributor, 04/16/06
We are a family that usually stays at Residence Inns, but this hotel was booked based upon its proximity to our relatives and the beach location...there were good and bad points as follows:
Good: We were in a top floor suite...The room was spacious and full of amenities...the first floor grounds are very nice (waterfalls and landscaping)..it was ...