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El Dorado Hotel - Reviews
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AVERAGE OVERALL USER RATING
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  • NOISY, And they don't care
    By A Yahoo! Contributor, 11/08/07
    Great location! but thats all.

    Extremely noisy! There is no sound insulation in this old building, you hear every car go by outside, every converstion on the patio, and every note played on the resturant stereo as it reverberates through your floor.

    Don't come without earplugs or you won't get any sleep.

    The front desk and ...
    0 of 1 Yahoo! Users found this review helpful
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  • Loved it!!
    By A Yahoo! Contributor, 06/04/06
    Dear Future Visitors,
    My fiance and i recently got married and as part of our honeymoon we decided to go to the heart of the wine country. Sonoma was so beautiful and we were also very lucky to go when the weather was perfect. The hotel was amazing. It is right on the "square" where everyone congregates.When we were arrived we told the ...
    1 of 2 Yahoo! Users found this review helpful
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  • Excellent hip option on Sonoma Square
    By A Yahoo! Contributor, 12/12/05
    The Eldorado combines two rare qualities: hip design with rustic charm. Think a small country "W." For real. It has a chic-bohemian vibe that is a wonderful option to other typical area hotels, which seem to go heavy on the potpourri or faux-Mission decor. Excellent restaurant with a terrific, knowledgeable and vivacious wine steward. ...
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    1 of 2 Yahoo! Users found this review helpful
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  • Not worth the $$$
    By A Yahoo! Contributor, 09/04/05
    My wife and I stayed at El Dorado earlier this summer and were rather disappointed by the extremely poor service. The staff at the frontdesk seemed inexperienced and restaurant service took forever. Rooms were comfortable but very noisy. Lack of basics - no elevator (or help) to move luggage and lack of room service take it out of contention if we were to return.
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    1 of 2 Yahoo! Users found this review helpful
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  • The Cutest Hotel
    By A Yahoo! Contributor, 06/13/05
    Very Nice Property, Staff is excellent and very knowlegable about the wineries in the area plus Napa I mean the girl that helped us knew both valleys like the back of her hand. She knew the Church masses on the top of her head. I was just so shocked because i would have never expected all of that. The rooms are so cute with a great balcony. ...
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    1 of 2 Yahoo! Users found this review helpful
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  • Nice place to visit
    By A Yahoo! Contributor, 12/14/04
    I love the look and fell of this hotel. But maybe because of the price and ambience, the staff feel that they don't need to perform much in the way of customer service.
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    2 of 3 Yahoo! Users found this review helpful
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  • El Dorado Gold
    By A Yahoo! Contributor, 11/05/04
    You can't beat this place for wonderful ambience, great food, perfect location, and unequaled service! Five stars is not enough!
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    3 of 5 Yahoo! Users found this review helpful
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  • Never again
    By A Yahoo! Contributor, 11/01/04
    We stayed at the El D 2 nights and were intrigued by the non-existant customer service displayed by both the front desk and the manager at the time. I have worked in customer service for 20+ years and was blown away by the rude displays exhibited towards us. We had bid on a pkg and discovered that all terms of the pkg were not honored after our ...
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    8 of 10 Yahoo! Users found this review helpful
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