I am too lazy to write reviews unless the place im staying is extremely awesome or extremely awful. In this case it is the latter. First of all, what I don't get about thompson hotels is why they charge 10 dollars a day for internet that barely works. We all know that internet is so cheap that its almost free. For a hotel that charges hundreds ...

I travel often, I'm an executive in philanthropic work and go between London, SF, NY, Miami, Aspen and Paris. I have to say I usually am not a fan of LA, especially not Beverly Hills, but when my assistant booked this room for me and I walked into the hotel I was very happy and felt like I was being taken care of like a new york hotel would do ...

the hotel is pretty nice - great location.

cleaning staff isn't great though and the parking is expensive.

the renovations are definitely a draw back.

i think there's too many reviews on this page that might have been written by hotel management... a lot of pumping going on.

The staff were great and helpful but the place is under CONSTRUCTION!!!!! The whole facade is being done & the lobby restaurant and pool. For a 3 star property you don't get to use any of it! The staff should really try and make up for it by offering tea and coffee instaed of you having to call down to get everything. Not even an ...

Get past the extensive renovation construction and you will be extremely pleased. The ultra modern design of the hotel floors and guest rooms are so swanky and hip it will make you feel like a million bucks. But note, as soon is the renovation is complete the prices are going go through the roof.

This hotel offers excellant service, is imaculately clean with the charm of a boutique manor. The price was such a good value and the service outstanding. I would also like to mention that the food in the bar and grill was excellant! There is secured parking. Top notch shopping and sites are adjacent to..

Room not ready at check in time. Service in
restaurant was terrible. For the $ the room
was in bad shape and not very clean. After
having to request a room service menu, they
brought me the wrong menu 1 1/2 hrs. later.
The only good thing I can say about the place is, the bed wasn't bad, and the
shopping location was good. You pay plenty
for the location and that's it!
I won't go back!

The valet service here was lovely.Ready to help,good local directions,cheerful staff....but then one enters the hotel.
First,do not be alarmed at the argument taking place at the front desk.We found the front desk staff were always arguing with a patron and so became somewhat immune to the noise as we passed by during the length of our stay.
...

I am a business traveler who can stay at more expensive hotel, but I just love this place. Clean, can't beat location - I love walking to all restaurant and shopping and the heated rooftop pool is the best. An incredible bargain with high speed internet, exercise room, room service and bar/grill.