As a frequent business traveler, (75+ nights/year) I usually stay at one of the larger hotel chains, but recently decided to stay at this hotel during a recent trip due to a special $97 negotiated group rate for a conference I was attending on the property.

The staff at this hotel was generally friendly and the grounds were very nice and ...

This place was just plain awful. EVERYTHING in the room was old and disgusting. I booked 4 nights there and left after 1 night because I couldn't stand the thought of staying there another night!

I must say that I agree with most previous comments... This hotel is not even close to being a 4-star hotel but closer to a Motel 6. The double beds and upstairs with no elevator definately make the "resort" anything but. The rooms are out dated and seem to be way overpriced, you definitely dont get your moneys worth. BEWARE!

My daughter and I stayed for a week to enjoy some sun and peacefulness. The pool was wonderful as was the food and customer service. One male waiter tried to stiff us for the change from our dinner (by disappering into the bar for ten minutes "to get change") but we waited it out until he returned with it. I left him a tip but probably ...

The first room they show you is usually the Motel 6 room, if you complain then they show you the next up and if you keep pushing they show you nice rooms - Villa rooms. It should not be that way but it is definitly how they are training their front desk staff. Always watch your credit card statement after staying there, there is always some bogus ...

Upon arrival, we were given a room with two double beds and told we would be able to move to a king room the next day. We asked for the cost of an upgrade with a king bed, again - they said there weren't any available but the resort was basically empty. Then when we got to the room it was nothing more than a very inexpensive motel room with ...

I had read many negative reviews of the Scottsdale Plaza and it was with some trepidation that we walked into the lobby for check in. We were pleasantly surprised by the friendliness of the staff and the beauty of the lobby area. We were in a villa suite and it was very clean, the decor was lovely and the grounds are impeccable. The fountains and 5 ...

I still am trying to wrap my brain around how this "resort" got 4 stars. It's barely 3 stars in my opinion. What a joke! We were traveling for fun with our 8 yr. old and 4 month old. Checking in, no one except the valet was friendly OR helpful. They put us in a room on the 2nd floor (so we had to lug stuff up the stairs) that ...

The room was nice but not nice enough for the $220/day plus tax plus $8/day resort fee. Why does a resort have a resort fee?

The high speed Internet service is overpriced at $9.99/day. There appears to be a free public wireless Internet service but I was denied access. That made me wonder if the resort's high priced service was blocking ...