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<< To Crowne Plaza PhoenixCrowne Plaza Phoenix - Reviews
Yahoo! User Reviews
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This hotel is the worst. Very poor managementThis place sucks. The management is extremely unprofessional, lacks common courtesy, and pretty much ignores your request. IT may look nice, but if you need an answer or at least acknowledgment of a problem or issue, they don't reply or give you a blow off response. I WOULD NOT recommend this location.1 of 1 Yahoo! Users found this review helpfulOVERALL
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Excellent HotelI had just cancelled my stay at the crowne plaza on E.Washington Street in Phoenix (refer to review on crowne plaza E.Washington location). I called the crowne plaza on Peoria and they quickly accomodated me for the entire weekend at a lower rate. I was pleased to see the hotel was situated near restaurants, malls, and quick access to the freeway. ...2 of 2 Yahoo! Users found this review helpfulSHOW FULL REVIEW
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Great Value!This hotel was absolutely great. The room and bathroom were clean and newly remodeled. It's not 'elegant', but very comfortable and welcoming. We stayed for an entire week while job hunting and made multiple demands on the staff, all of which were met promptly and professionally. The indoor and outdoor pools and jacuzzis were clean and ...5 of 5 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Service was inconsistent.Front desk was non-responsive to requests - so service in that area was poor. Personnel somewhat annoyed at the front desk. However, hotel picked us up at the airport and drove us back prompty upon request; so, that service was excellent. The location was great and the room was good. We had a great time in Phoenix!5 of 5 Yahoo! Users found this review helpfulOVERALL
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Bad Service1.I had booked in advance for a non smoking king size bed;when I check in I see that its a twin bedroom. I just ignore it thinking it might be an oversight.
2.I order for breakfast the next morning asking for their continental breakfast specifying fruit bowl instead of juice and I get both and get charged for both.
3.The next morning I order ...1 of 2 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue -
great stayall round great service and value would recomend this hotel to anyone stopping over in Phoenix, I myself stayed here in 2005 It was a busy yet friendly hotel with great food and service.2 of 2 Yahoo! Users found this review helpfulOVERALL
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Top of the line hotel!I am continually impressed by the Crowne Plaza! I'm going on 3 days here and all of the details make the stay great:
food and service was excellent
paper at the door
mini fridge in the room
manager mingled with the guests
great work-out room
room decor and bedding was elegant
located right off I-17
only a half block from a huge ...3 of 3 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue -
WowThis hotel is definitely one that I will stay at again. The room was spacious, luxurious, and clean. Never stayed at a hotel where I was giving earplugs, eye mask and a CD to help me relax and sleep better.You did not find this review helpful.4 of 5 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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Try this Hotel..........Overall this was one of the nicest hotels I have EVER stayed at. The Rooms were neat and clean, the staff was very friendly, the sports bar was nice and open (two Free drinks each night.), the two Pools were great and the breakfast bar (included) was good. If booked online the weekend rate was $69.00. This is a great value for what you can get at this Crowne Plaza Hotel.You did not find this review helpful.3 of 4 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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A decent hotelI stayed here last summer when visiting Phoenix for a vacation. The hotel was in need of some updates and attention. The hallways were dirty and the rooms were pretty dark. I used the workout room and it was decent.
I've stayed in other Crowne Plaza properties and this one was my least favorite. It looks like the property has undergone some updates so it may have improved since my stay.You did not find this review helpful.1 of 3 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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