I can basicly say, they ruined our vacation. The day before they showed us a very nice room , when we checked in for the hotel the next day, they gave us the dirtiest , ugliest room they had. Carpeting was dirty, walls were stained. Receptionist were rude except one guy. Bellboys were nice and helpfull. Breakfast was okay. If you are older or have ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
horrible experience
By A Yahoo! Contributor, 10/28/07
The staff was VERY rude! Our rooms were not what we had requested. They could only change one. Once we had one changed, it was not yet ready. The cleaning lady was extremely rude. She was obviously mad about something! She came in slamming doors and mouthing off. Fortunately for us, we couldn't understand a word she was saying. The man who ...
0 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
we could n't have asked for more
By A Yahoo! Contributor, 08/25/06
great central location, very helpful staff good breakfast, best room cleaners around, nice little touches of luxury. great value for money. the staff on reception printed train timetables for us & recommended and excellent restaurant within walking distance of the hotel,we had dinner there on the first night the food & wine was good then and not overpriced for milan,great time had by all