Taking Bad business practices to just plain stupid, Local Russian Bath House "Nirvana Spa" Chasing away loyal local clients in the down season...
The price of the average Gym/Spa membership monthly in Miami Beach is 50.00, LESS then it would cost to visit Nirvana Spa two times in a month, at $30 a visit. Yet some long time spa clients ...
I made a reservation for my brother who went from Peru to Miami first days of August 08. He stayed in the Hotward Johnson of Collins Ave. for 9 nights. One day He left his kangaroo (the thing you put in around your waist with pockets) in his room, then he went to the beach across to the hotel. For his surprise when he went back, his kangaroo, along ...
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DO NOT stay here!
By A Yahoo! Contributor, 05/29/08
Customer service does not exist at this hotel. What was promised to us when we booked the room and what they gave us were totally different. The staff were rude, their practices were shady and the service was unacceptable. They charged us a "resort fee" even though we had told them we would not be using any of the "resort" ...
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Pay a little more somewhere else!
By A Yahoo! Contributor, 01/24/08
This place has FLEAS in the beds. Skip if it at all possible. I thought perhaps it had mosquitoes in the bathroomn, but think it was just the bed... my legs are covered in bites and now I need to make sure nothing traveled home with me!!!
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Would NEVER go back!
By A Yahoo! Contributor, 08/09/07
The hotel is outdated! The rooms are outdated and smelled terrible of cleaning solution! The bathroom was TINY and old! The mattresses were terrible! We complained to the front desk and they let us out of our reservation with no questions asked. I would say they were used to complaints! It is a cheaper hotel, but for a little bit more we checked ...
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Great for Spring Break!
By A Yahoo! Contributor, 05/14/07
This year was the first year we decided to go somewhere for spring break, and we wanted warm and a beach. Miami isn't cheap for college kids, so we decided to stay here. Definitely was great for students (we weren't the only young people there!), cheap, room service, and right on the beach. All the necessities for kids wanting to get a tan ...
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Don't dare undress here.....
By A Yahoo! Contributor, 03/24/07
I see another reviewer had the same issue I had - maids barging into your room unannounced. I was coming out of the shower/bathroom into the room, naked of course when all of the sudden I had the daylights scared out of me as I was met with a maid staring at me! She seemed quite unphased by this 6'2" male towering over her completelyh naked and was not at all apologetic. I will never stay at this place again!
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A blast from the past
By A Yahoo! Contributor, 02/15/07
Thoroughly enjoyed our stay at this hotel. We were offered an upgrade to an ocean front room w/ balcony which was a great deal. Staff was very friendly. I loved this place. Larry Clapper
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It's alright
By A Yahoo! Contributor, 06/08/06
If you can't afford to go anywhere else I guess this hotel is ok, just don't expect anything nice. The bathroom was dirty, no stable water, take quick showers so you don't have to go throught the burning one second then freezing the next routine, it's really bad, no exageration! The fact that it has a nice view and is beach front is ...
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What you see is not what you get
By A Yahoo! Contributor, 06/04/06
The service that I received was the worst I have ever received from a hotel. There was a lot of unexpected expenses that wasn’t displayed on the website. For example: you have to pay for towels, beach chairs, spa, weight room, etc. The hotel states that everything is considered as separate from the actual hotel and this is not made known when ...