I like the location , is near evrerywhere. I like the price, it`s the best in Chicago Downtown. pEOPLE WHO WORK IN THE HOTEL IS VERY FRIENDLY, Sara (from Perú)
3 of 3 Yahoo! Users found this review helpful
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wouldn't come back
By A Yahoo! Contributor, 01/30/07
We stayed for a few days over the summer. Chose to stay here despite reading several bad reviews because the price was good and the location was excellent.
The parking garage is around the corner, so you have to haul your luggage half a block from your car to the hotel. We waited in line to check in for at least half an hour. The rooms are very ...
1 of 1 Yahoo! Users found this review helpful
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You get what you pay for!
By A Yahoo! Contributor, 01/04/07
My husband and I spent 5 days here in October 2005. It is a wonderful location for the money. Only a couple blocks of Michigan Ave. A room with a view consists of looking at another building, the elevator is scary, the rooms are tiny and very bare bone basic. It smells funny, like stale smoke and an old building. It was ok for money and if you plan ...
Yes, the hotel is older and the room was small but it was a super inexpensive place to stay while in Chicago and SO CLOSE to shopping and sights.
We'll be back next year!
1 of 1 Yahoo! Users found this review helpful
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I lost a client due to the service!
By A Yahoo! Contributor, 09/28/06
I used this hotel based on their website as a great business hotel in Chicago. I booked one of my clients in this hotel and I regret it. The customer service is terrible. I had billing issues, they held my client in the lobby and she almost missed her flight, etc. Do yourself a favor and use another hotel in Chicago!
If you are a savvy hotel searcher, then look no further, this is the place for you. There is nothing fancy about the Cass, but the service and the location are amazing for this price. Sure you can find a nicer hotel in Chicago, but you will definately be paying a premium for it. The location is within 2 blocks of the L and is also 2 blocks from ...
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It was perfect for us
By A Yahoo! Contributor, 07/02/06
I really loved the location. It was close to everything and just across from The James. Really excellent location. We were there for 8 nights, and the staff couldn't have been more helpful. They provided us with extra pillows and a blow dryer, excellent directions and recommendations, and were always friendly and polite. Super, super ...
Nice staff, cheap, clean-as-it-can-be-given age and price. Good place for a cheap night downtown without pretensions to be anything else. Old-fashioned service that surprisingly survives in a modern, competitive setting. Has it's flaws but, hey, so do all family.
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We will be back
By A Yahoo! Contributor, 05/11/06
The rooms are small but clean, the location is perfect if you come to Chicago as a tourist not knowing where to go. Most everything is in walking distance and the staff is nice enough to help you planing your day.
I decided to try the Cass after finding all other downtown Chicago hotels totally booked. I was skeptical about a $79 hotel room in Chicago - and as it turns out, for good reason.
The hotel is in a great location, just 2 blocks off Michigan Ave. shopping, with plenty of restaurants and nightlife a block away. Easy for public transit, ...