Traveled with family of five. Hotel accomodations were great and the customer service from staff was excellent--especially the shuttle drivers and the front desk. Not only was shuttle service provided to the airport and mall of america, but also to local walmart, shopping center etc.

We stayed at this hotel in December 2007 for a Viking playoff game. We had booked on line in advance in November and the time of the game was changed so I called the front desk at the hotel and the gentleman who answered assured me that he could change the dates of the reservation by one day...no problem! We did not cancel any days, just moved ...

Thank you so much for our wonderful stay. It was so stress free to have your shuttle take us to the airport and pick up back up again. We will definitely be staying with you again!

What we really appreciated was the excellant service in Nocellos. April did an excellant job and was very knowledgeable in food and wine. Her friendliness and help was beyond and above the call of duty.


Thanks again,

Al and Marge Johnson

Went for two business trips now; nothing bad to say -- beds/blankets are upscale, rooms are clean, bar/restaurant has unexpectedly great food (all 4 of us ate their two nights in a row - try the Walleye!). Shuttle drivers and desk staff nice.
Good experience; would recommend.

Food was great! Room was nice!

Very nice size pool and hot tub. Room was very nice. Had 4 people in one room, but did not feel packed like you do some places. Beds were very comfortable. I have never slept so good at a hotel as I did here.

My wife and I enjoyed our stay at the Crowne Plaza. The hotel was comfortable and beautifully decorated. The location was private, yet still close to popular locations and restaurants.

I thought the pool was nice. The hot tub was great a little hot. The set up with the hot tub, pool, sauna and shower was one of the best. The room in which we stayed was very nice with the best bed I have ever slept on in a hotel.