Well, I took my mom to San Antonio for her birthday with her two best friends as a surprise. Before getting there, I called the "Spa" at the hotel. First of all, The Marriott RIVERWALK hotel is not the headquarters for the spa there, but Marriott RIVERCENTER sends staff from their facility over to the Riverwalk hotel to a room called ...

The service was absolutely below my expectations. If this were a quarter of the price, I would have been happy, but I left feeling cheated. The management should be ashamed.

All-in-all it was clean, but not perfect. My room had a strange, sticky substance on the window.

The in-hotel rental car company was absolutely terrible. The car had ...

Excellent service! Your people were very sweet and polite. The location was also wonderful. We really enjoyed our time at your place. It felt like home.

CHANGED ROOMS 3 TIMES. THE ROOMS WERE FILTHY. WE COULD NOT GET EXTRA TOWELS. DIRTY BEDDING

I love that fact that it is by the River walk!!! I love this HOTEL and the satff was so nice to me and my familly. They were so nice and put so much hard work at cleaning the hotel and doing the best to comfort us to our expectation's......really and truly I had no complaints or insults to this Hotel.

I guess the only reason why these ...

Came here in November and I'm really disturbed by the lack of professionalism. A pre-reserved room with a guaranteed rate seems to mean nothing here, and the staff really doesn't care, as long as the hotel makes money. Which they are, at these incredible prices. As a travel agent, this review will go on our agents site as well. I ...

Sorry to hear that Marriott does not send out the flyers to the local community concerning the holiday rates. The mailout was a great tool for holiday planning when family was coming and wanted to enjoy the riverwalk lighting....Given the negative reviews posted here and the the "Sorry I can't help you" customer service attitude....I ...

I really liked my stay at the Marriot hotel because the service was really good. Everybody was really attentive and the hotel stands next to the river walk and the mall passes thru there too.

There is nothing to dislike except the price. I was lucky to get a very good price at one time because of the frequency of conferences that I attended at this facility. We stayed a few years ago during New Year's. Best view, best service, best everything. The kids had a blast watching the fireworks from the top floor. It's really worth ...