We won’t be going back. At least until they make some improvements. We have stayed here several times and it seems to be getting worse each time. We went there when it was the newest hotel there and had recommended it to several people. It is a bit dated now. We got a jacuzzi room with king bed. I had read other reviews the beds were hard as ...

NOT ONLY VERY OVER-PRICED....BUT THE STAFF WHERE DID THEY GET THESE PEOPLE.....??? HAD A SUITE...COST ALMOST $300...WALKED IN..BUGS EVERYWHERE...CALLED DESK....WAS TOLD BY SOME VERY SNOOTY GIRL .. I MUST HAVE OPENED THE BALCONY DOOR AND LET THEM IN...???? ...VERY RUDE AND UNCONCERNED...BUT DID SEND SOMONE TO VACUMN THEM AWAY......THEN...THE ROOM ...

We arrived on Friday and stayed Monday. It was our family of four includig two children ages 6 and 7 years old. This was the perfect place for our family to stay. The prices were reasonable and the staff was exceptional! Our room was beautiful and comfortable. We enjoyed the convenience of also booking our attractions thourgh the hotel at a ...

Warning, about eight hotels in Mackinaw City are owned by the same family (along with about four restaurants). They lie and will cheat you. None of the rooms are truly non-smoking. The comment cards are sent to their detroit area residence, so always call corporate. Always try to bargain with them on the phone to get a lower rate, even if you say ...

We had reservations at the Comfort Suites across the street, sign on door said to go to Hamilton for checkin and room key. Over there they said we could stay there and have a lakeview room and still get our Choice Privleges points. (I just checked our points - it's shows we cancelled our Comfort Suities room ). The carpet in room hadn't ...

First of all we were told that there would be FULL and OPEN access to the indoor water park across the street from us. We specifically told them the dates we would be arriving and leaving and were assured the indoor water park would be open and free for our use! Suprise, after we arrived Sunday night and got the kids up bright and early, we found ...

they charged us for a room when we cancelled two weeks in advance.

On our way back to Canada from Florida we make the Hamilton Inn our preferred place to spend a quiet relaxing evening. We enjoy the water view, the cleanlinss, the pool, exercise room, the breakfast bar, the atmosphere and last but not least the very welcoming staff. Next April, Lord willing we will be back for a fifth year!

Thanks for a great stay. The room was roomy and comfortable. The breakfast bar was great. It was nice to have 5 bath towels; usually I have to ask for the 5th towel even though I booked the room for 5 people. But not this time, you anticipated our needs even left 2 shampoos and extra soap. We will definately stay here again. Thanks for your thoughtfullness.