The staff is very friendly and will do anything to help, the hotel is very clean, and the shuttle service is very convenient. The location is great.
1 of 1 Yahoo! Users found this review helpful
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loved the stay there and i can't go back to see my family
By A Yahoo! Contributor, 02/22/08
No matter what I write is not enough.Great hotel, very clean and organized. Starting from calling to make my reservation till checking out. The front desk clerk,Carmen,if i'm not mistaken,was great.No matter what you ask her,she'll give you the answer.Very nice and sweet and makes you feel that you're home. Me and my husband stayed ...
Power was out the night before the Crim. Spent the night with no lights, no air cond., no hot water, no morning coffee, and pitch black in the rooms, hallways, and stairwells. We paid $188 - a premium because of the race. They are not willing to make any kind of adjustment. Not a happy camper.
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POOR experience
By A Yahoo! Contributor, 03/25/07
we went for a bowling tourney and stayed here, this place had nothing around it, air conditioner in room didnt work and there was no hot water for the showers, we had 4 rooms and none had the hot water, desk tells us to wait for 10 mins to try again, but they would do nothing else....come on what hotel would tell u to wait for hot water shouldnt it just work????
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Good Staff
By A Yahoo! Contributor, 02/28/07
I was very surprised on how nice everything was and how new it looked. The front desk staff said, they have just finished remodeling the hotel. The beds where new and sleep great. But the staff was so kind to us with directions to local areas.
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Wonderful Staff at the front desk and breakfast area. Very nice loby area and great housekeeping staff.
By A Yahoo! Contributor, 06/22/06
I liked the Breakfast Bar, Lots of great food. The staff was very friendly and helpfull with directions. The rooms need updated but the staff told us that they are about to remodel the hotel.