This place is a filthy decrepit bug infested dump. Do not expect any customer service it is absolutely non existent. There are many nicer places to go, stay clear!
++Liked the view. -Didn't care for the age of the hotel/room. +Had newer carpeting, bedding and sofa bed and was clean. -Our room didn't have any water pressure, had to be moved the next day. +Had a nice pool area and Tiki Bar -Tiki Bar only open on Saturday (?) +Has efficiency rooms for longer stays. Call and ask for any special ...
First night we stayed the hot water sytem did not work. They moved us to another room the following day and had the same problem - not enough hot water for a shower. When we requested an adjustment on our bill they refused. With all the motels in Islamorada you should keep looking.
Friendly staff and comfortable rooms made our stay at Pelican Cove an enjoyable one. The views are beautiful, the pool, tiki bar, beach and hot tub are definately 'lots of fun'! There is plenty of parking, and the marina with fishing charters right at the resort is convienient. Not to mention the Holiday Isle next door, the Tiki Bar, Rum ...
This hotel is dirty, loud and customer service is a joke to these people. It misrepresents itself on the internet as an upscale resort and charges accordingly. If you're interested in a out-of-control, spring break atmosphere, complete with a host of low-life degenerates, then this is the right place for you. Rules are violated, drunken ...
If you are wanting a nice vacation, DO NOT STAY at this so called "resort". My friends and I stayed there for a buddies wedding and what an absolute nightmare. Me and one of the other guys both got our trucks towed EVEN after asking the lady at the front desk (the one with the froggy voice) if our vehicles would be safe where they were ...
The only think I really liked about this place is it's in a great location. Other than that, it was a horrible experience staying there for 4 nights over 4th of July weekend. The management are the rudest people I've ever encountered. They have no concern for their guests whatsoever. My friend's car got towed after the Pelican Cove ...
what a wonderful place... cannot recommend enough, well taken care of, spotless with a great service. You will have an awesome time and enjoy your stay without typical hotel problems.