recently, i stayed in rasa garden wing and it was a great experience and really a wonderfull hotel to stay in by the beach,love to come back again and tell my freinds about this hotel. the only thing i have to sadly say is that one of your staff have provided marijuana to my husband, how come such a five star hotel employing drug addicts and ...

We just spent 5 days and nights there and this hotel is by far the finest overall I have ever stayed at. A little expensive, but the quality makes up for it. It is a resort and not just a hotel to spend your sleeping hours. As others have said here, the staff is friendly, curteous, fun, a part of your family. If they get within 10 feet of you, ...

The service was fanstastic; lots of smiling faces and staff went out of their way to be helpful. Great sunsets can be viewed from the balcony (each room has a balcony). You can pay a little more and enjoy the seafacing rooms. Loved the spice market restaurant. Breakfast was a feast.
The best place for a luxury holiday, right on the beach.

The service was fantastic, the people friendly. Everything was faultless. Just don't eat there. I agree with the previous reviewer, the food is really not at par with the service and price. I had breakfast at the Ferringhi Grill. Luckily it was thrown in free with the room otherwise I wouldn't go. Small selection and poorly cooked. I stayed ...

The services are quite good and I really liked it.But only one thing troubled me the most is the bad food and terrible location.The rest were perfect.

Having read previous reviews of this site it was with a little trepidation that I booked this hotel. However, having thoroughly enjoyed previous stays at the Shang in Sydney, Bangkok and KL I decided to take the chance. The outcome was total satisfaction with this hotel from the moment we we personally escorted to our rooms by our receptionist. ...

i stayed at the mutiara penang in the summer of 1997. the hotel was fantastic, the food is no less than excellent, the service is really good , the staff is friendly, and above all the beach is very clean. aftre two years i came back to penang, and i couldn't get booking at the mutiara, so i stayed at a 4 stars hotel on the beach.i will bring my wife again..

After having reservations for a stay during the 05/06 holiday season abruptly cancelled, the reopening of this long-time personal favorite was anticipated with great expectations.
As expected, the cost of rooms went up and the entire place was redecorated and refurbished. But the from the moment I saw the lobby, it became apparent that the make ...

Just stayed there having been warned by others that the service levels were weak after reopening last year.
Boy,were they right!
The F&B Dept are trying hard but are just not getting it right.
Such a shame because the location,facilities are superb.