This is our first time at Mayo and Rochester. Friends recommended the Brentwood Inn to us. Because we were new, we needed all sorts of information. The entire staff was kind and very helpful. We were well pleased with everything and definately would recommend it to anyone. This hotel is very busy so you need to book well in advance.
We stayed here in September of 08 for two days. My parents recommended it as they have been staying here for years and now it's my turn. LOL. The staff was friendly, the room was clean- although bring your own pillows as their pillows are hard as rocks. You can't beat the location and the underground tunnel connecting it to Mayo and ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Best value downtown
By A Yahoo! Contributor, 01/30/09
This is a great lilttle hotel downtown with subway to Mayo and retail. We go back twice a year and will not stay anywhere else. Book early, because they are always full.
It was a busy week so they charged me more than when I booked the room. I am sure I had not made a mistake as I had written down who I spoke to and the exact room info. Room was just OK, not worth the inflated price.
1 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Staythere many times and is one of the best places to stay at in Rochester
By A Yahoo! Contributor, 06/02/08
We alway choose to stay there and were well pleased. We were there this past weekend and did run into a problem. My husband is handicapped and we had a Hope Lodge reunion and while attending the reunion, there was some guy planting trees and shrubs. We had our Trailblazer washed and polished, when this guy who was planting the shrubs and trees ...
1 of 4 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Get there Early!
By A Yahoo! Contributor, 04/29/08
We're been coming to Mayo for years and have often stayed at the Brentwood. (They have our name on file so when we call, we're already in their system.) Last night, however, after booking several weeks in advance AND calling the night before to confirm, when we arrived at 9pm, there was NO room for us. The staff sent us to their ...
7 of 7 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Will never stay there again!!
By A Yahoo! Contributor, 04/07/08
Upon check-in we were told room rates were $66 a night as listed on this site. Later were told our rate was $84/night due to the event we were in town for. The desk then claimed there is no such price as $66. There is nothing to do at this hotel. They have another one across the street (pool, hot tub, sauna) price there is $74.50 a night (had ...
4 of 4 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
?
By A Yahoo! Contributor, 03/07/08
I am trying to figure out why this hotel has more reviews then all the others in rochester put together. Is the management adding several reviews? I smell something fishy.
The rooms were clean, but a little small. We did not have a microwave but did have a refrigerator. I did like the fact that you could use the subway to get the the Mayo Clinic since it was freezing outside. We only stayed one night and found a nicer and cheaper place to stay at the Super 8 Motel.
3 of 3 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
best keep secret in the midwest
By A Yahoo! Contributor, 02/18/08
absolutely the best place to stay in the city of rochester. If anyone has a problem with this hotel, it is not the fault of the hotel. clean, clean and more clean. Well run, and extremely accodating staff.