We were 2 couples without children and preferred to stay on the american side, wanted a really nice place with free parking and breakfast. The Red Coach Inn surpassed our expectations. We had 2BR/2Bath/LR/FP suite. The decor is a bit frilly but it was SPOT LESS, spacious and comfortable. We are luxury travelers and this place is fantastic.

We went to this restaurant and the service was snooty and horrible. We walked out and got warmer, friendlier service at the Hard Rock Cafe!

My family and I loved our stay at the Red Coach Inn. It made it one of the our most wonderful memories of Niagara Falls. It is a truly beautiful hotel with a great staff, service and food. The Inn is located across for the rapids and American Falls. They made our stay in Niagara Falls the very best.

My Boyfriend and myself are from Rochester, N.Y., just an hour away, and this place is our home away from home. We have stayed at the Red Coach four times in past 12 months. Each room is a new, wonderful, surpriseing experience. The staff is great, rooms are all uniquely different, and the food is mouth watering. We will continue, for many years, to return to the Red Coach, for the "home away from home" experience.

We had a beautiful stay-- the room was stunning and so comfortable and beautifully appointed. Perfect for the five of us. We were so amazed at the champagne and fruit/cheese plate awaiting us. You have thought of every little touch. Every detail. And all are so very much appreciated.

The April snow was an extra bonus for my family from Costa ...

The hotel is lovely: the Sheffield Room is great-staff very friendly. Unfortunately the when coverlet of bed was removed, many long strands of hair made this stay quite unpleasant. Also, my husband's prime rib at the dinner was bland, appeared to be reheated. For over $300.00 for an overnite package this seemed very overpriced for the quality ...

I am truly sorry if you had a bad experience. I would appreciate the opportunity to speak with you to verify your stay and the alleged incident. You may contact us at the email address on our website.
Our parking lot is well lit at night, but indeed we have no means for "locking" the parking lot.

We experienced a push in situation-our room was in rear of hotel 1st floor thugs kept knocking on door to come in -no desk clerk on at night. parking lot not locked -thank God children were not with us
We immediately moved the next morning -really bad experience
Really poor managemernt -they need to close or refurbish

Great place to stay! Had a 1st floor Windermere Suite with fantastic view of American rapids. Very cozy atmosphere. Didn't feel like a hotel room. Felt like home away from home. Good location for walks to the American Falls. Hotel staff was more than corteous and helpful. Had breakfast 2x from the restaraunt... TOP NOTCH! Look forward to returning!