Went for my husbands 50 birthday, and the staff could not have been more accomadating or pleasant, even so far as remembering our names when we entered the restaurants. The housekeeping staff even made a birthday cake out of the towels and placed it in the middle of the bed, there was also champagne and chocolate covered strawberries and cake ...

My wife and I came here on our first anniversary. The hotel was clean and the people were very friendly, as they usually are at all inclusives. The area is amazing. If you have time, a city tour is very worth it and sometimes built into the price if you stay enough nights. The restuaraunts were very nice and the dinner food is amazing. Mar Intimos ...

We just returned from a 5 day, 4 night trip. The hotel is very nice. The staff is as friendly as many of the other reviews state. We liked the restaurants, especially the Brazilian restaurant. We did not try the Mexican restaurant, but I didn't hear anything bad about it. The rooms were nice with a fridge full of soda, beer and water. ...

Well, we can not say enough good things about this resort. The service, OMG, it was GREAT. I felt like a queen. The food, it was great, so much to choose from and not enough time to try everything. The drinks never stopped flowing. The rooms, perfect in every way. I slept better here than at home. The room-service was extremely quick. The pool ...

Spent Christmas 2007 at this fabulous resort. The staff were superb, couldn't ask for anything better. Will definitely be back. The rooms were wonderful, bed linens and pillows great and mattresses comfortable.

there was always an immediate follow up call from any request that we gave. We especially enjoyed the asian and italian restaurants in the hotel. the hotel provided serenity from the high pressured sales pitch from the surrounding time shared properties.

Was there with a group that booked the entire resort annually. It is one of the annual highlight for my partner and I!

The staff does go out of their way to make all of us feel welcome!

i like everything about this hotel the food (brazilian, asian, mexican , buffets) i liked the mini golf, the kayaks ,service was great and the tours were awesome that the hotel had , it was great to get away from
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We had a time share here for 12 years. The Palace Group from Cancun/Cozumel area bought it and reopened it 2 1/2 yeas ago as an all-inclusive, and it is fabulous.
The quiet rooms all have an ocean view, are wonderfully appointed with all the amenities like jacuzzi, great bathrooms, turn-down services, and more. Food...at least 4 star. Four ...