this a beautiful resort, very large windows that open to the veiw of the beach, same with the balcony door so all you can hear is the beach with nice breeze at night
The best thing about this resort is the beach...it is one of the best around, ie. long stretch, clean, comfortable...All rooms face the sea...not many hotels offer that..the price can be slightly reduce as the room is slightly old...but hotel is clean..when we were there, it was mostly quiet..we feel like in paradise..As it was near Kemaman, we ...
Nice sea view. Room is OK actually. Not so bad. Location & overall condition is good. The MOST I HATE is I always need to wait to ckeck in. Fist time come, I arrive around 2.10pm. Need to wait for 40 minutes. 2nd time visit is worse!! I arrive around 3.10pm & they ask me to wait for 30 minutes more! My Godness, I'm tired with them. But ...
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extremely poor service
By A Yahoo! Contributor, 04/29/06
overall ambience is very nice. Traditional Malay feel to it. However service was downright poor. We had to wait 45 mins just to check in. Only one staff out of 4 in the front office was working. The rest stood and watch. There were no towels in the room or any other linen and had to wait till 2am when we made an almost furious complain. 4 times ...
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worst nightmare!!!!!!
By A Yahoo! Contributor, 03/01/06
the condition overall is good but not at all.. it seems like not in the advertisment. so sad... i'm fell like cheated.. there's no words to describe the worst place like that.
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prefer other hotels
By A Yahoo! Contributor, 12/01/05
very dusty,the room i got was too far from the lobby eventhough there are plenty of empty room nearby the lobby. the souvenier shop is just like school's bookshop. it is not worth staying at impiana with the rate you've been charge.
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impiana so suck!!!!!!!!
By A Yahoo! Contributor, 06/30/05
facilities are bad......... a lot of mosquitos.... no water sport but in ur email is diffrent........ food is verry bad...
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I will not stay for second time
By A Yahoo! Contributor, 03/07/05
If you like to feel the enviroment of malaysia traditional stay, Impiana will be one of your choices. However, the rate is too expensive which is not relevant to the service provided. You will get better stay with the same rate around that area. The facilities in a room for two is very poor, there has no towel provided,no refrigerator, no ...
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Dark drab dirty
By A Yahoo! Contributor, 08/10/04
I felt compelled to write this review after the unpleasent experience there. The concept for the resort is good: going ethnic like a malay village. However execution was poor: a) the room I got was not cleanly swept b) the sink was choked c) mosquitoes in room! d) sofa was stained & unkempt e) understaffed in the restaurants f) my fish/chips was not fully cooked