Our family just went for a 5 night vacation,we got late and tired to the hotel due to problems with our flight,but we were welcome in the desk with a big smile,our room had an spectacular view of the marina,staff were extremely friendly , courteous and were asking all the time how they could help us.Room was clean and towels changed twice a day,location and food great
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great
By A Yahoo! Contributor, 03/22/08
it was amazing view and the people were very nice the harbour behind the resort han dolphins jumping around as you ate, great houses and condos to see
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The worst vacation I have ever had
By A Yahoo! Contributor, 08/27/07
We were there during hurricane Dean week. Aside from the evacuation issues already described by another rater, and the lack of communication by staff: the room was very musty; our clothes were wet just from hanging on hangers; the bathroom was filthy, the water faucet ran continuously, the food was horrid, we left the room while housekeeping came ...
I just came back from that place. We were there during hurricane Dean,the upper management team did terrible job communicating with the guests before during and after the evacuation of the hotel .I spent 5 hours living in the lobby of the hotel until someone makes the decision about evacuation,than night in the gated junior school by Chechen Itza ...
1 of 5 Yahoo! Users found this review helpful
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Very poor service from the managment
By A Yahoo! Contributor, 08/26/07
I just came back from that place. We were there during hurricane Dean,the upper management team did terrible job communicating with the guests before, during and after the evacuation of the hotel .I spent 5 hours living in the lobby of the hotel until someone makes the decision about evacuation,than night in the gated junior school by Chechen Itza ...
My wife & I vacation about 3 times a yr. and have been since 1985 and we both agree this was one of the best all around vacatios that we have taken(05/07)and are in the process of planning a return trip in 2008.
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Great Quick Getaway
By A Yahoo! Contributor, 08/08/07
My wife and I went for 5 nights to this All-Inclusive. We loved the beach. Easy access to walk and enjoy the sand. We rode bikes through town. We didn't do any of the Dolphin activities, but they did look like fun.
I took the resorts free Scuba lesson in the pool and later went on a 35' dive for only $100. This was a 30 hour dive ...
This was my first time to Cancun, and I had a wonderful time! The hotel and grounds were beautiful, clean, and small (but not too small). Every room has a view of either the marina or the ocean. I suggest that you take a cheaper marina view room if you like to take afternoon naps or just like peace and quiet. These rooms are away from the the ...
My daughter and I just got back from there, I thought the food was great, the service was great, the room was a little musty, but they change the sheets everyday. Tip them , they come over all the time and help you . I thought they spoke o-k english least you can understand.For the price I paid for the trip it was worth it , I'll go back ...
Extremely friendly staff with exceptional service. The food was delicious and the bar had a great selection of drinks. The beach was nice, however the water was not very deep.