We have used this hotel twice now as a stopover for flights in or out of RDU. On both occasions we were impressed with the convenience, location, services, functionality, and cleanliness of the hotel. But the most impressive aspect of the hotel was how professional and friendly the staff was and how willing they were to assist us during our stay. ...

They have made a lot of changes since the other reviews listed here. They no longer serve dinner in the restaurant. However, the breakfast was very good. There are no vending machines in the entire hotel. You have to go downstairs to the front desk to get a drink or snack. There is no bellhop service. The wireless service worked well.

The room was clean and the service was OK. No major complaints.

If you are going by car to the hotel, be aware that the hotel cannot be seen from the main road. Be sure to get the specific directions and follow them.

Pros:

Down pillows and regular pillows


Cons:

Limited TV channel line-up
No wall thermostat with temperature setting