Upon check in, the clerk was very nice and welcoming. We had a very nice evening. We needed to be out by 7:30am the next morning. At 7am, we headed to get some breakfast, and sure enough, it was not set up yet! A different clerk and the breakfast lady were in a yelling match because of some kind of "water problem". This was very ...
The hotel was easy to get to, service was pleasant, the room a little on the small side for 2 adults and 2 children, but the room had microwave, mini fridge and coffee maker. It was very clean and comfortable, for the price I would highly reccommend and would stay there again.
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Will go back if I am ever in Srycause again!
By A Yahoo! Contributor, 05/13/06
I had a non-smoking room, which smelled like a bar. The management was very nice, and changed me to another room. The floors need to be a little cleaner. Bathroom was fine, bed comfortable, big TV, free wireless internet connection in room, and an ok C-breakfast which stayed open till 10am allowing me to get up late.
We appreciated the continental breakfast which included more than cereal and bagels :) I wish there had been an ice machine on our floor or signage on our floor indicating that it was near the lobby. Great to have a king size instead of two double beds.
I checked into the hotel for two nights, not realizing the receptionist only programmed the key for one night. So when I got back to the hotel late the 2nd night my key didn't open my room. the hotel claimed to have 24 hour front desk service but I waited 30 minutes at the desk without seeing anyone. After 2 phone calls on my cell to the hotel, ...
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Customer Service makes the difference
By A Yahoo! Contributor, 07/19/05
We picked the Clarion because we wanted to watch Le Tour de France and needed a motel that received the only channel broadcasting the race: OLN.
But we got more than a bike race. My experience with overnight desk clerks is that they refuse to take responsibility saying things like "I'm just the night audit clerk." But not at ...
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What is Sue talking about?
By A Yahoo! Contributor, 01/17/05
This is quite possibly the BEST middle-priced hotel I have EVER stayed at. From check-in on, the service was phenominal. My husband is handicapped and the personnel at check-in not only helped us with our bags, but also checked the room prior to our arrival to ensure adequate accessibility. In the room, there was a full supply of soap and bathroom ...
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3 of 4 Yahoo! Users found this review helpful
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Never Again!
By A Yahoo! Contributor, 10/28/04
When we checked in, instead of the receptionist letting us know what sort of rooms were available, we had to play a guessing game. There was no soap at all in the room, we used one that we had from another hotel. When I went to reception to get some soap, the receptionist was in the back office on the computer and shouted from there if she could ...