Is the worst hotel ever. The treatment we had was awful. No services and not a good speakers of English. This place sucks

Is the worst hotel ever. The treatment we had was awful. No services and not a good speakers of English. This place sucks

anyone getting ready to go its out of this world the spa the food it just great a dream that comes true im ready to go back and cant waite \going back in a few months just for the spa i think you love it too its so clean and the location is great and the staff is wonderfull

there were cockroaches in the food, the overall experince was awful and the food was disusting, the bed were fill with bug and the wall were riped it was like a -22 star hotel

We went to the casino one evening which was clearly a mistake. When I had chips stolen from my purse, they first tried to tell me that I was lying, then insisted that I was "mistaken" and had spent the chips. It was creepy. If you go, be very careful, especially if groups show up at your table and surround you. We asked them to look at security tapes but we definitely got the feeling that they did not exist.

i loved this place. the hotel is amazing and the view is outstanding. i enjoyed my stay alot. everyone there is very friendly and polite and the staff are very kind and helpfull. the rooms are nice.

Wish i had never left Karlovy Vary, love the town and the shopping..the warm water was very educational.. the people are very friendly and the cost of items excellent..and of course I love McDonalds.. the surrunding towns hills nothing but romance in the air.. the trip was to die for... i've only been maybe 25 times trying to make it 26! see ya soon...

I loved everything from the hotel. Especially the spa,it was so relaxing,better than my own personal spa. Anyway that doesn't matter I would recomend this hotel to anyone!!! Thank you for your wonderful service!!!

i liked the service and that everybody is so nice and helpful tey assisted you great and came when ever you needed them they were at your service at all times.