We waited a long time before we were acknowledged and when the desk clerk finally did help us, we were told that because we booked through an "online company", our room was in the older of the buildings. The first room we were "assigned to" smelled of mildew, stale smoke and pet urine. It was filthy! The whole building ...
The service was super. We arrived late in the evening and every thing was in order. The bed was the most comfortable and the pillows were great. I wish I had them at home.
I will personally never do business with a Hampton Inn again. I think I would have rather stayed at the Motel 6. Recently a group of us reserved two rooms for a conference in the area. Firstly, online, they had listed they were only 5 miles away from the arena we were going to for the conference. This was actually around 12 miles away. When we ...
I really enjoyed the customer service of the hotel. The hotel staff were willing to help me with anything anytime of the night. I also enjoy the midnight snacks that they make for guests who arrive late.