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Yahoo! User Reviews
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Rude scam artistsTo start with, this hotel had the worst customer service. They were impossible to work with on EVERYTHING! Now, the problems we had in chronological order. First, we arrive at 8 PM Sat. to check in. They did not have the room with 2 beds we had reserved available, so they offered us a room with one bed and a rollaway (free of charge). However, the ...SHOW FULL REVIEW
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I'm impressed!My boyfriend and I just came back today from our vacation in Chicago. We booked our flight and hotel arrangements through priceline and we each paid $300 for roundtrip airfare from Minneapolis to Chicago and three nights at the InterContinental. It is an amazing hotel for an amazing price. It is centrally located which is very convenient. We had an ...SHOW FULL REVIEWOVERALL
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Glad I didn't foot the bill.I won a trip to Chicago, so the company reserved a room here. We arrived from O'Hare at 10 AM. The front desk clerk was less then friendly about it. Said that they would call when our room was ready, but no phone call ever came. After touring the city, about 4 PM returned back to finally get into our room. It took another fourty-five minutes to ...0 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Wonderful ExperienceI must say that our stay was absolutley wonderful. The staff were very friendly and professional..fees are clearly stated in regards to room service, mini bar, amenities, parking, etc. Thus there should be no surprises if you take the time to read. I did not feel the room was small...we had a sofa and nice business desk. The king bed was very ...2 of 2 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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We paid for a room to sleep not to hang out in....We stayed here last weekend and it was great. We felt that it was very pricey looking but look where you are at... Chicago!!! Everthing cost $$$ here.. We wanted to see the city and see the city is what we did. We could not beat the price from hotwire.. The bed was very comfy. Paying for the in room snacks would be just unfortunate ($5 for a king ...2 of 2 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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It was wonderfully luxuriousUnited put us up here due to a mechanical failure so I was sure it was going to be a bargain hotel. What a pleasant surprise. The bathroom was beautiful, the beds comfy, we didn't want to leave!2 of 2 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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HORRIBLE-DECOR DOESNT MAKE UP FOR BAD SERVICEThey were horriblly rude! They added items to my bill and during checkout they treated us like we were lying about it. When they reviewed the cameras and saw that they made the mistake we werent even offered an apology. I almost missed my plane and I missed the shuttle dealing with it and they were so rude and obnoxious about it. Plus dont even ...1 of 2 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALL
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Save your money and go elsewhere!Not 4 star quality. The rooms are VERY tiny. The heating system will keep you up all night. There are stains in both the carpets and robes they provide along with some holes in the old sheets. The rooms are incredibly cramped and uncomfortable. Aside from a really nice TV they have really cheaped out. How anyone could call this dump a 4 star is beyond me.2 of 3 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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i would stay here againthe hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.1 of 2 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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Thank you~I just wanted to drop a line and say that I was at your hotel this past weeekend on a buisness trip and I have to say that I have never felt more welcome and apreciated then I did at your hotel. We came with a large group of people and everyone had the same to say. I just wanted to say thank you and the next time I come to Chicago I will only stay at your hotle.
Thank you again,
April Goodman2 of 3 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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