1) Employee delivered a basket to a room (that was not assigned to me ever) 8 hours before I checked in. The basket had significant monetary value. The hotel acknowledged the mistake but did nothing about it. I am done with any Holiday Inn Express. .Front Desk Manager "Cindy" said I'd get some type of reimbursement. I'm ...

There was a dog aloud in the breakfast area during breakfast time. I did not like this. The rooms were nice and the staff was friendly.

This hotel actually exceeded my expectation. The location is great and the room is clean, modern and airy. It's good for the price, even better than the other high rise hotels I've stayed at. The only thing that bothered me was being waken up by cars/motorcycles passing by (my room was facing a major street).

I ran in the Dana Point Turkey Trot and almost booked a hotel yards from the starting line. I'm so glad I read the reviews first because I chose the Holiday Inn Express. What a pleasant surprise! The staff were accomodating, free breakfast was perfect before my run. The hotel was in a great location and it was very clean. The rooms were just ...

the hotel was great. the room was great. i love hoilday inn express's. the food was great. the pool was great. the service was great. i would stay here again.

Got a room on the "ocean side" but just keep in mind the ocean is NOT what I would really consider an ocean view, you can barely see it in the distance and thats if there is no haze or fog.There wasnt anything great about the place. It is right by the freeway.( I wouldnt recomend the side on the freeway,you would be right on the freeway.) ...