Admittedly, I was a bit hesitant of this Holiday Inn because of the location. When I arrived there and walked to the counter to check in, I was impressed. The staff is beyond excellent!....the room was very nice, clean, and quiet. Love it!...and they will be seeing me again!
I particularly like to see the staff that is constantly busy...they were very professional...
What a stay! Ants all over the desk in the hotel room; No hot water in the room either morning; Window completely covered so NO view of anything (and the hotel was NOT booked, so they did not have to put me in this room); Painters banging outside my window all day; pool closed; poorly maintined gym and some of the equipment didn't work; Staff was friendly. Not the 3 1/2 star hotel I booked!
I stayed here while attending a conference which didn't have me at the hotel all that much. My room was on the street side which was likely a plus as the view to the back had multiple residences that were pretty run down. It appeared they're just finishing upgrading the place. They were just getting to put new mirrors in the bathrooms ...
The room was small, but clean. There is what apears to be a fountain in front of the hotel, but it wasn't working for some reason. The area looks to be high crime. I walked to the sevice station next door, and the clerk sits behind bullet proof glass. Houses nearby all have bars on the windows to keep the thieves out. The view out our window ...
3 of 3 Yahoo! Users found this review helpful
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Nice experience
By A Yahoo! Contributor, 06/23/06
Good condition, quality helpful staff, free shuttle service. 8 blocks to Long Beach downtown. Low crime location next to emergency hospital where police show up often.
They have a lot of nerve saying this was downtown. It took at least 10 minutes to get to town. It was in Spanish Harlem and I was advised not to go for a walk! The hotel had a free shuttle but the two times I had to use it the first time I was kept waiting for 30 miniutes and the second time I was downtown after dark and it never showed up, I had ...