When we checked into the Hotel, we were given a 'double' room instead of the King we had booked for our romantic weekend. When confronted about the 'mistake' on their part we were told that we were wrong, until we showed the girl at the front desk our print off from Hotels.com. Instead of apologizing and correcting the issue, we ...
This hotel is the perfect location if you want to stay near Fisherman's Wharf. It's about two blocks away, so you don't have all the tourist traffic, yet it is easy to get to everything. The hotel is great-- service is excellent, from the front desk staff to the concierge. The room was clean and big enough for two. We will definitely stay here again when we visit San Francisco.
Stayed one night. It was our anniversary and had requested a nice room with a view of some kind. We opened the door and I couldn't believe how small this room was! I have had rooms on cruise ships twice this size! There was no view. Loud street noise down below. Nothing special for the price which was way high and they charged $42 to park ...
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Over-rated
By A Yahoo! Contributor, 08/04/09
I carefully researched where to stay before I booked my hotel for a recent trip to San Francisco and decided on this property. We stayed at other hotels in California as we were traveling Hwy 1 and this was the worst. I took Frommer's suggestion and was greatly disappointed considering it was not cheap. The junior suite was very small for ...
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OK, but not very happy.
By A Yahoo! Contributor, 04/21/09
If you book your stay here through Hotels.Com or any related travel services on this site, they promise you a free breakfast and free parking. Dont believe it. What they dont tell you is that the hotel wont accomodate for any of this, although they did lower my parking rate for my inconvenience. I've called Hotels.Com three times, the last time ...
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Won't Go Back
By A Yahoo! Contributor, 07/23/08
My friend opened the door to the room and said, " I smell mold." I know she is super fastidious, so my husband and I switched with her. That night as I took a relaxing bath, I looked over at the toilet bowl...there was black mold growing at the bend where bowl meets pedestal. When I got out, I saw it on both sides. Next morning I ...
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Don't stay here
By A Yahoo! Contributor, 06/18/08
I was told that they required 24 hours notice to change reservations. I had reservations for three nights, checked in and told them after the first night that I would not be staying the third night (giving them the required 24 hour notice). They charged me $75 as an early departure fee despite my giving them the required 24 hours notice of my change in plans.
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My Little Secret
By A Yahoo! Contributor, 05/28/08
This is the most convienently located hotel for the price. At night they have free wine tasting in the lobby, in the morning coffe tea & sweets. They have a wonderful massage therapist named Sung Soo that give massages in a chair for gratuity only, during the wine tasting. Easy walking distance to so many things, a couple blocks off the ...
What a wonderful place I choose for a vacation with the charm of Italy around you,its feels like a breath of fresh air. The Tuscan was so clean and with a great staff that remembers your name and tends to your every needs. I stayed for 5 days and every need was met. I look forward to going again hopefully sooner than I think. You wont go wrong for picking this place in walking distance of everything.
LOVED THIS HOTEL. STOPPED HERE ON WAY TO HAWAII. IST TIME IN SAN FRAN.. WALKING TO WHARF, PEIR 'S TOUR OF ALCATRAZ.. WONDERFUL EXPERIENCE.. BEDS VERY COMFORTABLE. LOBBY VERY NICE.. TEA/COFFEE IN AM HITS THE SPOT..