Housekeeping Manager was really rude yelled at other employees under her. Rooms were really dirty, pool was nasty,all housekeepers needs more english lessons to work at your Hotel.
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
nasty
By A Yahoo! Contributor, 08/21/07
I did not like the service at all. The housekeepers were no help, the pool was dirty, and the housekeeping manager was really rude to our party. Here is why I won't ever stay ther again most of the housekeepers need to learn to speak English, need to get rid of your housekeeping manager she was really rude.
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Location
Value
Horrible
By A Yahoo! Contributor, 08/14/07
All of the House keepers were no help to me, they didn't understand me at all. Rooms were dirty. Veryinconsiderate people. I won't stay at your hotel in any futer stay when I come to the Twin Cities.
We had some issues with our door lock, but were moved to a different room. Only problem we had. Service was good and breakfast was good. The pool was clean and had enough room for the kids.
The facility itself was adequate and a great location near the airport. However, there were a group of high school aged kids staying on the same floor as I and it was very loud with laughing, running in the halls and slamming doors until late in the night. I should have complained, and or requested a move, but it was late, I was exhausted and had a 5:15am wake up call so I didn't bother.