I stayed at this hotel for like a week and the smell in the lobby from the elevator was the worse! I almost puked my guts out! I felt bad for the night auditor on duty who was coughing and puking blood because of the smell. Night manager was a jerk and not very helpful. Front Desk staff screwed up my wake-up call and made me miss my meeting. The ...

Good: The people that work at this hotel are very nice and very helpful. The hotel is close to the airport and easy acces to the freeway.

BAD: The hotel was stink, you can smell it as soon as you walk into the elevator. The hallways are dirty with watermark all over the places. I have to covered my nose and open the window as soon as I walk ...

I would defiantely go back again.

They have free high-speed internet and free parking ! The main lobby is not convenient for people with luggages. Good amenities. Close to highway, but the noise is OK in rooms facing highway. Friendly staff.

Lobby access is very inconvenient with luggage, especially for seniors or those with heavy or many luggage pieces. Room was nice, but not up to par with other Four Points Sheratons...eg, bedding, pillows, room and bath size...However, given the online price, the hotel is worth it if your SURE of your travel dates. If your not, you´re out of luck ...

I, also, felt the amenities were a little lacking. The majority of the staff I encountered were wonderful, with the exception of the desk staff ~ who were just a little snooty! The inhouse restaurant was great, but a little more variety would have been nice. Room service was excellent, but pickup of dirty dishes was delinquent. The pattern on the hallway carpets was a little, well, disturbing to the eyes - LOL.

Exceptional service, front desk staff at check in recommended a better rate than my auto club rate. Stayed in a suite and it was very clean and nice. Well worth the value. Comfortable beds made it a good nights rest. Directly across the street from South San Francisco Conference Center. A short drive to fisherman's wharf and pier 39 and all other sites. Excellent meals at hotel cafe but a little pricey.

The room and the staff were "bland'...I've paid less and received more at a number of places in San Francisco