Very Clean, Great Ambiance and Excellant Staff!

this hotel is well maintained, very clean, staff was very helpful
i would not stay anywhere else! this is the place to stay in lake charles!

I CHECKED IN ON A MONDAY NIGHT. I LEFT FOR WORK TUESDAY MORNING AND WHEN I CAME BACK MY WATCH WAS MISSING! THE MANAGER SAID THAT HE TALKED TO THE HOUSE KEEPER AND SHE SAID "SHE DIDNT SEE A WATCH". THE POLICE DEPT WASNT MUCH HELP EITHER. THEY SAID ITS A WATCH DONT BET ON SEEING IT AGAIN. I HAVE GOTTEN LIMITED SUPPORT FROM HOLIDAY INN ...

When we walked into the lobby, I thought, WOW, beautiful!!

Got to our room, it left ALOT to be desired. Was very dingy and dirty and had a awful odor.

Toilet would not flush properly.

There wasn't any noise discipline in the place. So if you want a good night sleep, check first to see if there are any children's baseball tourneys in town! The kids also soaped out the spa and pool.