I cancelled the reservation within the appropriate amount of time and received a cancellation confirmation number and they charged my credit card for the whole stay! The general manager won't return my calls and Intercontinental Hotels doesn't appear to be much help. They said there is no cancellation in the system even though there is a ...

have stayed at this hotel for many years, recently renovated completely..looks amazing, the staff is so friendly and willing to answer any of my needs, rooms are cozy and comfortable, the free wireless is a major plus for me to finish my work in comfort. I would recommend this hotel to anyone.

Everything was great! The staff went out of thier way for us and you don't find that very often. Rooms were beautiful.. New furniture, clean and fresh. Breakfast was great too. They had hot/cold food. We also loved the free shuttle to and from the Sanford Airport. We will stay again when we come back in December.

Beautiful hotel. The staff made us feel so at home. The room was very clean and fresh. The breakfast was a wonderful surprise Hot food.. bacon, eggs, etc We also used the free shuttle service to the Sanford Airport. Great value and a great change of pace. Service with a smile.

We got there early, and asked about early checkin, woman at the desk, didn't even hesitate, just checked us right in. Friendliest people working there, everyone you passed, said hello, or asked if you needed anything. We choose it as a half way location between Orlando and Daytona, as we were there for the race, and going to the Orlando parks, ...

It was a short stay but a nice one, very quiet, easy to get to. Staff was very friendly and helpful, would stay again.

Easy check-in, Smoking/2Beds (could have used an easy-chair) Room very clean, nice annemities, Great diner next door! Got the best price fo H-I Express we've seen! Got a good laugh at check-out, turned out my Credit Card was good "Travelocity" Credit faulty acount.
Laughed all the way (3mi) to the airport(SFD)

Not very clean and not kept up to date. The breakfast was the best. The pool was right next to the parking lot, I did not really like that.

I think the room was OVER priced for what it was. ( 98.00 ) Not the cleanest room we have stayed in, and a lamp was sitting in the middle of the room not even plugged in. We had no chair , had to sit on the bed. The hallway was very dirty. The breakfast was a good deal however. Staff had no idea where we could eat dinner in Sanford. We will NEVER go back again.