Our stay here was a nice one. Comfortable. The staff was welcoming and accommodating to us. We had family & friends join us for pizza. We were able to dine together in the eating area which was well appointed and clean. The staff was most helpful. Rooms were good and clean. We will stay here again. Thank you for a pleasant stay.
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MY STAY WAS A NIGHT FROM HELL!!!!!
By A Yahoo! Contributor, 01/01/09
MY ROOM WAS LEAKING WATER FROM BATHROOM ABOVE ME (NASTY)...THEY MOVED ME N ANOTHER ROOM IT WAS NASTY AROUND THA GARBAGE WALLS DIRTY,KITCHEN SINK HAD CAULK ALL IN IT,FRIDGE DOOR HANDLES DIRTY LEFT OVER FOOD LEFT N THE DOOR OF FRIDGE (CRUMBS),REMOTE CONTROL DIDNT WORK,THE BATHROOM CLOSET HAD LAUNDRY HOOK-UPS THAT WASN'T HOOKED UP RIGHT THEY HAD ...
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Feel safe & welcome
By A Yahoo! Contributor, 09/08/08
I was greeted immediately upon entering the lobby. I felt very safe staying at this hotel alone. The room was very clean and comfortable. The lobby and halls were quiet. The continental breakfast had more options than any one person could possibly eat. I would highly recommend this hotel
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quality worth while
By A Yahoo! Contributor, 05/18/08
I would have to say, reading previous reviews I was reluctant to reserve a room here. But alas, our stay was most enjoyable, the staff was very pleasant and the breakfast was excellent. As for the water concerns other reviews have mentioned, we did not experience any of those. We had the jacuzzi suite (presidential suite) and were quite satisfied ...
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WHAT HEATED POOL
By A Yahoo! Contributor, 03/23/08
Well I must say that the breakfast was very nice. The room was nice,but hot water went out fast in shower. And the Pool was not heated at all it was very cold and the staff didn't seem to care, we was told that the temp. was at state standards. And you know that the pool has problems when all the kids want to get in the hot tub. And the hot tub ...
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Poorly Cleaned Hotel
By A Yahoo! Contributor, 01/29/08
After reading all the negative reviews I tried to be open minded. The green spa and pool was correct. There was a complete green ring around the spa. Between the spa and the pool there was also another spot of green mold. The control mechanism for the spa was located on a far wall. We asked the gentleman working the desk how to start the spa ...
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Has its good & bad points
By A Yahoo! Contributor, 10/18/07
I stayed at this hotel for 3 nights & was dissapointed that housekeeping did not clean my room the 2nd night. The 1st & 3rd nights, they cleaned my room but did not refresh the towels or soaps. The hot tub was down the entire time I stayed. The exercise room was terribly small with equipment that wasn't working properly. One of the ...
We booked a slot of hotel rooms for a soccer tournament up in Rockford. We were guaranteed non smoking double rooms. Now when I called to confirm, they have us in smoking rooms and with a pull out couch! I will be calling the corporate office regarding this "confirmation".
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Excellent Place to stay Will come back
By A Yahoo! Contributor, 05/14/07
We really enjoyed our stay with family. Front desk person was very friendly on arrival. Excellent room size for the price of room. Great indoor pool and spa. Great free hot brakfast. Pleasure to stay at the hotel.
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Never again!
By A Yahoo! Contributor, 04/30/07
Smelled of smoke, though was "non smoking". No place to put clothes, no dresser. Bed was to be a king, was not even a queen. Food was terrible. Renovations going on all the time. Smelled bad, noise, debris, and workers every time we opened the door. Owners not concerned. Only good thing was it was reasonably clean.