Hello my name is George Mavety,i started staying here around 6/28/07 threw pressent time it was good for the first mounth then got bad. i complained about mice in the room so they set traps and never check them i had to remove dead rats from room told the manager at front desk that i would like to have the room cleand never happened so i have took ...

The customer service is very very bad. They behave as if they are giving service for free.

Over all very bad experience. Next time I won't stay here for free.

After being informed about the housekeeping schedule upon check-in, I thought nothing more of it UNTIL MY ROOM HADN'T BEEN CLEANED FOR EIGHT DAYS--which was CLEARLY outside the implied cleaning schedule. On the evening of the eigth day of occupation, I phoned the front desk to voice my concern and after the usual apology, was told I was ...

I guess the saying "You get what you pay for" rings true. I made the reservation through Yahoo! Travel, for a non-smoking queen room. This was for the second weekend in July, 2004. Upon arrival, we were given the card key to what was supposed to be our room by a very non-personable member of the staff. When we opened the door to our ...