Just did not like it, it was cold, fake, plastic, and not just the unfriendly staff. It’s a long drive thru the property that puts you right back at the interstate, view of the highway for $$$, the beds are bad, was there a restaurant not that we noticed.

This is not a resort, it’s a hotel, and a poor one at that. Noisy, unhelpful staff, horrible beds (but lots of pillows, I guess if you slept on top of the pillows…) bathroom was nice, bedroom was small. (I wonder how many of the good reviews are from hotel employees?)

This was a pretty bad experience, for $159 we expected a bit more for our money. The bed was very hard, the room door had a huge gap on the bottom so you could hear all the noise (and there was a lot way past midnight), the view was of a group of giant commercial air conditioners, furnishings were about what you would expect for a 2 star resort. My wife hated the place which is not like her at all, this place was not worth half the price.

This is my 4th time visiting the St. Augustine Area. It's my first at the Resort. Walking into the hotel was mind blowing. It was a very beautiful hotel. It reminded me a lot of Embassy Suites hotels. We checked in and the guy at the desk upgraded all (3) rooms to balconies for free! The rooms were beautiful. Very spacious compared to other ...

We had a fantastic experience from start to finish. We were greeted by a friendly bell man from Gary, IN who filled us in on all kinds of things to do and places to go. Our room was beautiful, spacious, and ultra comfortable. We were on the ninth floor looking out over the lake- beautiful view of the complex including the Hall of Fame.

The ...

We just returned from a five night stay at the Renaissance Hotel at the WGV, The golf academy was great, the King and Bear is an outstanding course, and the Slammer and the Squire is no slouch either. Golf was great, Renaissance Hotel was just ok. We spent almost two thousand dollars over a five day period and when we requested a late check out ...

I loved this resort! The staff was super friendly and helpful, it was very clean and we received top notch service.

When we booked the resort we were not advised from Renaissance that there was a Resort Fee which covered a number of services. When we checked out I asked about the fee and we were given a card explaing what services were included. If we were given this card at arrival we would have used the Internet and some of the other services. The Renaissance ...