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Quality Inn - Reviews
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AVERAGE OVERALL USER RATING
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  • ask for pool side
    By nate.mandy96, 07/11/08
    i booked a smoking room off the this site.the picts look like it was a nice hotel i paid 3 hundred for 3 nights.it does smell like clorine bad when you walk in tho.anyway we went to check in and they said our room was in another building next to the mail part.so for me to go to da front desk and the pool we would have to walk across the parking lot ...
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  • Poor Customer Service
    By A Yahoo! Contributer, 06/09/08
    My 2yr old loved the pool but...

    1. Order pizza from the bar as recomended by the front desk. It was a frozen pizza, still frozen in the center.
    2. Free Hot breakfast is a zoo. Only 2 guys working the show, not enough food to go around. The natives got restless.
    3. Promised my 2yr old Horton Hears a who. When we turned the Tv on the ...
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  • Better looking outside than inside
    By A Yahoo! Contributer, 01/20/07
    When you first arrive from off I-90, this
    Quality Inn looks bustling and elegant. However, seasoned travelers will realize that
    once you're inside, it's actually an aging
    Holiday Inn Holidome from the 1960's. This one is not very well-kept. Our family stayed in a room that had hair in the corners of the bathroom, stained sheets on ...
    0 of 1 Yahoo! Users found this review helpful
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  • Would Not Go Back
    By A Yahoo! Contributer, 08/01/06
    The room needed some cleaning and renovating. Well worn hotel. Looks better from the outside. Too many children at pool. The lobby smelled very strongly of chlorine. We killed numerous bugs in the room. Had to buy a towel to cover the desk chair because there was a huge stain on the seat. The food line was not adequate for the number of ...
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  • Would not go back!!!
    By A Yahoo! Contributer, 07/29/06
    We booked our reservations for a NON-SMOKING room a couple of months ahead of time thru the 800#. When we arrived we were told we had a SMOKING room. The girl at the desk said they were all booked up and had to switch us. I asked to speak to the manager, but she was not in. The person I did speak to was not pleasant at all. We were very upset ...
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  • A good hotel
    By Vinay Hosamane, 06/06/06
    This hotel is centered around the main attractions in Rapid City. It is neat and clean. Don
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  • Really, not that bad.
    By Christopher, 05/24/06
    The Mrs. booked the hotel because of cost. Sometimes you have to wonder about that. But as we drove into Rapid City, we understood where our expectations should belong. The hotel, understood as being within that city, is quite adequate.

    The rooms are so-so; typical hotel fare. I was impressed with the lobby, though. Nice and open, great ...
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  • Horrible
    By A Yahoo! Contributer, 04/27/06
    the a/c was not working we had to leave our room door open all night just to have some airflow...we paid extra to be poolside and when we addressed our concerns with management they never addressed them... This place may look good in pictures or is affordable but the service or lack there of is the reason why the price it so low... with this place you defenitly get what you pay for
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  • Wireless nightmare
    By j L, 04/23/06
    We chose to stay at this hotel because we had already planned on a wedding reception at the facility. While we were checking in a woman approached the registration desk, asking to see a manager
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  • Clean & Affordable
    By A Yahoo! Contributer, 06/24/05
    After reading the two bad reviews posted here, I was nervous about booking this hotel. We took a last minute vacation to the Black Hills, and this was one of the few affordable hotels that still had vacancies. I was pleasantly surprised to find that it was clean, comfortable, and in a decent part of town.

    Pros: VERY friendly front desk ...
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    1 of 2 Yahoo! Users found this review helpful
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