the a/c was not working we had to leave our room door open all night just to have some airflow...we paid extra to be poolside and when we addressed our concerns with management they never addressed them... This place may look good in pictures or is affordable but the service or lack there of is the reason why the price it so low... with this place you defenitly get what you pay for
We chose to stay at this hotel because we had already planned on a wedding reception at the facility. While we were checking in a woman approached the registration desk, asking to see a manager – should have been a warning. We attempted to access the wireless internet connection for nearly an hour with no success. I went down to the desk to receive ...
After reading the two bad reviews posted here, I was nervous about booking this hotel. We took a last minute vacation to the Black Hills, and this was one of the few affordable hotels that still had vacancies. I was pleasantly surprised to find that it was clean, comfortable, and in a decent part of town.
The hotel was great. The staff was very helpful and friendly. Great customer service. The pool was very nice as was the restaurant and lounge. This is a great place to stay with a family
I was very unhappy when my children broke out in a rash from the swimming pool. Manager claimed that the pool had nothing to do with it. You could smell the pool water for a week in their hair. Had to take one of the children to the emergency room. Do not stay here!!!