This hotel was not at all what I had expected. The pictures in the SD vacation guide and on the internet were very deceiving! It looks nice in pictures but not in person. It was dirty, smelly, and outdated. Very overpriced for what you get. Some of the staff were very nice, but some were not. A few nice things: the pool was nice and big, and the breakfast was nice.
usually don't complain about subpar service at hotels, but I will make this the exception. Here's what was good about the Quality Inn - its location off of the interstate and a big pool. Now, the reasons for me writing the review...
We stayed in a new or newly acquired annex of some sort. It smelled strongly of fresh paint and wet ...
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ITS MY #1 FAV HOTEL!!!!
By A Yahoo! Contributor, 03/17/09
i lovet this place im only 11! yeah i did break out in a rash but hey, i was swimming for 6 hours straight ^^ i love the breakfast. i like going into the game room the A/C worked well in all of the rooms we stayed in. no stains or ugly green wallpaper. maybe they gave you guys an ugly un working room because of the way you acted or if you acted ...
i booked a smoking room off the this site.the picts look like it was a nice hotel i paid 3 hundred for 3 nights.it does smell like clorine bad when you walk in tho.anyway we went to check in and they said our room was in another building next to the mail part.so for me to go to da front desk and the pool we would have to walk across the parking lot ...
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Poor Customer Service
By A Yahoo! Contributor, 06/09/08
My 2yr old loved the pool but...
1. Order pizza from the bar as recomended by the front desk. It was a frozen pizza, still frozen in the center. 2. Free Hot breakfast is a zoo. Only 2 guys working the show, not enough food to go around. The natives got restless. 3. Promised my 2yr old Horton Hears a who. When we turned the Tv on the ...
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Better looking outside than inside
By A Yahoo! Contributor, 01/20/07
When you first arrive from off I-90, this Quality Inn looks bustling and elegant. However, seasoned travelers will realize that once you're inside, it's actually an aging Holiday Inn Holidome from the 1960's. This one is not very well-kept. Our family stayed in a room that had hair in the corners of the bathroom, stained sheets on ...
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Would Not Go Back
By A Yahoo! Contributor, 08/01/06
The room needed some cleaning and renovating. Well worn hotel. Looks better from the outside. Too many children at pool. The lobby smelled very strongly of chlorine. We killed numerous bugs in the room. Had to buy a towel to cover the desk chair because there was a huge stain on the seat. The food line was not adequate for the number of ...
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Would not go back!!!
By A Yahoo! Contributor, 07/29/06
We booked our reservations for a NON-SMOKING room a couple of months ahead of time thru the 800#. When we arrived we were told we had a SMOKING room. The girl at the desk said they were all booked up and had to switch us. I asked to speak to the manager, but she was not in. The person I did speak to was not pleasant at all. We were very upset ...
This hotel is centered around the main attractions in Rapid City. It is neat and clean. Don’t forget that it has a nice swimming pool, hot tub and pool table. Its nice for the kids and to spend some late evenings.
Good that they have complementary breakfast, but it’s the same breakfast menu everyday. It would be nice if they can change the menu. If someone is staying for many days, it gets kind of boring. Apart form this, it’s excellent.
The Mrs. booked the hotel because of cost. Sometimes you have to wonder about that. But as we drove into Rapid City, we understood where our expectations should belong. The hotel, understood as being within that city, is quite adequate.
The rooms are so-so; typical hotel fare. I was impressed with the lobby, though. Nice and open, great ...