The staff was friendly and competent. The room that we stayed in was so clean that I let my children take a bath instead of a shower!!!! The room had been remodeled recently and was a pleasant suprise. We also ate breakfast at the hotel and is was a great way to get our morning started. No lines, plenty of food and help yourself to whatever you needed!

I reserved this hotel for me & my 2 children on our way to the Grand Canyon and Sedona. From reading some of the reviews I actually tried to rebook at another hotel with no luck since it was during spring break. We checked in & much to our surprise our room was clean and comfortable. The only downfall was no elevator but the continental ...

We were able to get the last room (king bed with a pull-out sofa) so were were very pleased. The price was reasonable, the room was clean.

The pool, hot-tub and lounge were all closed. I presume because it was pre-season.

We stayed 3 nights, but next time will stay in Tusayan.

Despite some people's negative remarks regarding this hotel, I would not listen to those people when basing your decision on whether to stay here or not. I think that this is a wonderful hotel. It is nestled in a secluded setting high on a mountain, and the rooms were very clean. The ONLY thing that I did not like about this hotel was that it ...

We called Best Western while we were on our way without a reservation. They were very friendly. We asked to see the room first, and it was SPACIOUS and clean. It surprised me because I didn't expect a Best Western to be this good for a 2 or 3 star hotel. They were very helping in giving me directions to where I wanted to go. I will definitely stay there again.

We chose this as an access point for the Grand Canyon. Based on previous good luck with Best Western for basic accommodations, we thought we'd try this hotel. Given the relatively steep price ($125) we expected a better than average BW experience. Despite being in a non-smoking room, a strong smell of smoke permeated the room (after we ...