I was sent with programmed keys to my room 3 times before they actually worked. The room was nasty and all the furniture was out of date. I see now why what I thought was a good deal was actually not so good.

My daughter and her fiance' drove over 6 hours from MS through Oxford on their way to Monroe, North Carolina. The reservation had been made in my name with my American Express credit card; it took 2 young men 30 minutes to change this from my name to my daughter's; and this was after trying to position a 26 foot Penske rental truck with an ...